Technical Business Analyst

Head Resourcing Ltd; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading software organization is seeking a Technical Business Analyst in Glasgow to support complex projects. The role entails consulting with clients, documenting processes, and aiding in solution designs. Ideal candidates will have strong business analysis skills and knowledge of HTML and JavaScript, with preferred experience in document management systems. This permanent position offers a hybrid work model and a collaborative environment.

Qualifications

• Strong BA background with excellent communication and stakeholder skills.
• Experience with document management systems is ideal.
• Knowledge of HTML, JavaScript, XML required.

Responsibilities

• Act as a trusted consultant to clients, leading workshops and requirements gathering.
• Document as-is and to-be processes, translating customer needs.
• Support solution design and implementation through documentation.

Skills

Communication skills

Stakeholder management

Knowledge of HTML

Knowledge of JavaScript

Knowledge of XML

Tools

Document management systems

Job description

Technical Business Analyst

Glasgow hybrid (home-based with 1-2 days on-site) | Permanent

We're supporting a global software organisation in the search for a Technical Business Analyst to join their Information Management division. The business is scaling internationally and is looking for a credible, consultative BA who can work across complex capital projects and help clients achieve real efficiency improvements.

The Role

• Act as a trusted consultant to clients, leading workshops, requirements gathering, and project scoping.
• Document as-is and to-be processes, translating customer needs into clear, actionable insights.
• Support solution design and implementation, producing wireframes and documentation.
• Drive improvements in reporting, compliance, and information management across long-term capital projects.

What We're Looking For

• Strong BA background with excellent communication and stakeholder skills.
• Ideally experience with document management systems (contracts, maps, images, logs, etc.), knowledge management or information management.
• Knowledge of HTML, JavaScript, XML and how they support documentation workflows.
• Ideally industry exposure in engineering, construction, energy, oil & gas, or pharma but experience with professional services or consultancy experience is highly regarded.
• Ideally within easy reach of Glasgow for occasional site/client meetings.

Why Apply?

This role offers the chance to work on large-scale, complex projects (think major infrastructure or energy developments) while joining a forward-thinking business known for investing in its people and technology. It's a fantastic career step for someone looking to blend business analysis with solution consultancy in a collaborative, global environment.

We are shortlisting now, with CVs requested by close of business Tuesday.

Our Commitment to Diversity & Inclusion

Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us includes, but is not limited to, educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race, and ethnicity.

We welcome enquiries and applications from everyone and will be happy to discuss with you any workplace adjustments you may need in order to be at your best during the recruitment process.