Technical Business Analyst

ZipRecruiter; England; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A reputable travel company is seeking a Technical Business Analyst for an initial 1-year contract. This role involves translating business information, liaising with development providers, and enhancing tour operations. Candidates must have substantial experience in the travel sector and strong analytical skills. The position offers a competitive salary of around £45k and hybrid working options in Surrey.

Benefits

Company matched pension scheme

25 days holiday plus bank holidays

Birthday off

Cycle to work scheme

Discounted Holidays and prize draws

Qualifications

• Experience in the travel industry with tour operator processes.
• Ability to communicate effectively in IT and business contexts.
• Commercial acumen and data analysis capability.

Responsibilities

• Identify and analyse business requirements.
• Develop recommendations and document business requirements.
• Ensure project governance across all work streams.

Skills

Travel industry experience within tour operations

Excellent negotiation skills

Strong communication skills

Planning and organisational skills

Familiarity with project management tools

Problem-solving techniques

Persuasive and influential communication

Job description

Job Description

Technical Business Analyst - Travel Industry

An exciting opportunity to join a highly reputable travel company on an initial 1 year contract, where you will be responsible for translating business information from multiple sources, presenting it to both technical and non-technical audiences, and acting as a liaison between external development providers, central functions, and internal teams. As a Technical Business Analyst, you will need to have proven experience in the travel industry with strong knowledge of tour operator processes including the functions of flights, connectivity, operations, sales & finance. Competitive salary, hybrid working.

Technical Business Analyst - Role & Responsibilities:

• Identify, analyse, and prioritise business requirements.
• Understand and describe business processes, suggest improvements.
• Translate high-level information into detailed insights.
• Develop insightful recommendations and document business requirements.
• Drive and challenge business users on their input and assumptions.
• Identify requirements for change, assess impacts, and deliver training.
• Ensure sound project governance across all work streams.
• Work with other departments to manage supplier relationships.

Technical Business Analyst - Skills & Experience Required:

• Travel industry experience specifically within tour operations within a similar role and ability to make recommendations for business changes resulting from new technology.
• Ability to communicate in both IT and travel business languages.
• Use expertise with GDS to analyse process improvements.
• Excellent negotiation, communication, and collaboration skills.
• Strong planning and organisational skills.
• Commercial acumen with ability to assess data, draw conclusions, and propose actions.
• Familiarity with project management tools, methodologies, and best practices.
• Understanding of finance operations, customer invoicing, and supplier settlement.
• Ability to present confidently to groups and individuals.
• Experience in problem-solving techniques and decision-making methodologies.
• Positive approach, flexible, and adaptable to changing priorities.
• Excellent time management, ability to achieve targets and deadlines.
• Persuasive, articulate, and influential, yet friendly and approachable.
• Practical hands on approach and solution-oriented.

Technical Business Analyst - Additional Information:

• Salary circa £45k
• 1 year contract
• Hybrid working in Surrey
• Company matched pension scheme
• 25 days holiday, plus bank holidays
• Birthday off
• Cycle to work scheme
• Discounted Holidays and prize draws

Please apply for the position of Technical Business Analyst online or email your cv to [e-mail]