Technical Business Analyst

Mphasis; England; Sur place; GBP 48 000 - 72 000; Plein temps

Résumé du poste

Mphasis in the United Kingdom is seeking a skilled Business Analyst/Analyst to capture, analyse and translate requirements from business users and production support into clear user stories for the Syndicate AM Development team. You will collaborate with the Solution Architect, Scrum Master, developers and testers to refine backlog, align with delivery vision, and support design decisions.

Strong Azure and insurance domain knowledge are essential.

Qualifications

• Good understanding of Insurance domain, systems architecture and software engineering fundamentals.
• Strong knowledge of Azure Cloud computing.
• Experience working in an Agile delivery environment, ideally Scrum.
• Proficient with backlog management tools (Azure DevOps) and KM platforms (Confluence, SharePoint).

Responsabilités

• Capture, analyse, and document requirements from multiple channels for the Syndicate AM team.
• Prepare backlogs in Initiative/Epic/Feature/User Story formats and refine them with the team.
• Ensure alignment with delivery vision to enable faster decisions and smooth sprints.
• Support test planning with acceptance criteria and defect triage.
• Document system processes and configurations in detail.

Connaissances

Insurance domain

Systems architecture

Software engineering fundamentals

Azure Cloud computing

Application architecture

Data flows & APIs

Analytical mindset

Communication skills

Agile delivery (Scrum)

Formation

Scrum certification

BA or Systems Analyst certification

Outils

Azure DevOps

Confluence

SharePoint wiki

UML

.NET

Azure App Service

Description du poste

• Capture, analyse, elaborate, and document both functional and technical requirements originating from multiple channels including: business users, problems arising in production (via AM production support team), AM continuous improvement and application maintenance and and Tech-refresh/security and change initiatives.as well as from the change portfolio, for delivery by the Syndicate Application Management development team
• Prepare backlog items in Initiative/Epic/Feature/User Story format, working in close collaboration with the Syndicate AM Solution Architect, Scrum-master/Release manager and AM Developers and testers, and help to facilitate and contribute to regular backlog refinement sessions
• Ensure alignment with Client Syndicate delivery vision, architecture, and design, enabling faster decision‑making and smooth sprint execution
• Support the AM Test Manager and AM Testers with test scoping, acceptance criteria, test case specification, and defect triage and analysis
• Create and maintain detailed documentation of system processes and configurations as required
• Translate business needs into technically feasible user stories and acceptance criteria. Also actively participate in design discussions, assess technical impacts, and support solution decisions with Techncial leads , Architects and developers.

Skills/Experience

• Good understanding of Insurance domain, systems architecture and software engineering fundamentals; good working knowledge of Azure Cloud computing.
• Ability to understand application architecture, integrations, data flows, APIs, batch processing, and loosely coupled systems to enable sound technical decision‑making
• Strong analytical mindset; the ability to break down requirements and problems into deliverable units
• Strong written and verbal communication skills.
• Experience using popular backlog management tools including Azure DevOps as well as Knowledge Management platforms including Confluence and SharePoint wiki;
• Has worked as part of an Agile delivery team, ideally using Scrum
• Practical experience working with Microsoft technologies including .NET and Azure including Azure App Service

Preferred Skills

• Background/prior experience working as a software developer or Architect is a significant plus
• Experience working as an Analyst on delivery onto the Azure public cloud
• Experience working as a technical Product Owner/ Proxy Product Owner
• Holds a Scrum certification with hands‑on experience in Agile delivery environments.
• Holds a relevant BA or Systems Analyst certification
• Experience with UML (Unified Modelling Language)