Technical Business Analyst

Bracknell Forest Council; Bracknell; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Join a dynamic team as a Technical Business Analyst at Bracknell Forest Council, leading transformative change through technology. Your analytical skills will drive continuous improvement across various council services, ensuring that digital solutions are efficient, accessible, and meet user needs. Opportunities for flexible working and generous benefits await you.

Benefits

Flexible and agile working

Generous annual leave starting at 28 days

Opportunities for development and training

Discounted leisure centre and gym membership

Local government pension scheme

Qualifications

• Highly motivated individual with strong analytical skills.
• Experience in delivering technical projects.
• Ability to produce business requirement documentation including workflow diagrams and user stories.

Responsibilities

• Analyze complex business problems from a user-centric perspective.
• Identify and develop both technical and functional requirements.
• Collaborate with stakeholders to align business operations with digital strategy.

Skills

Analytical skills

Problem-solving skills

Effective communication

Job description

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Our Digital Change & Service Improvement team is at the forefront of transformative change, driving continuous improvement through an Agile operating model. We have a fantastic opportunity for an experienced Technical Business Analyst to join our team.

Digitalisation and Efficiency is a corporate priority and features in our corporate plan. As Technical Business Analyst, you will participate in the delivery of the plan through identification and analysis of opportunities for service improvement and efficiencies, with a focus on determining how technology can best meet business needs.

We are on a mission to streamline our processes, ensuring every digital channel we provide is accessible, inclusive and meets user needs. We are seeking creative colleagues to inspire and influence others to deliver the best outcomes for our organisation.

What it’s like working in our team…

We're a dynamic, cross-disciplinary team with a passion for improving council services through digital change. No two days are the same. One day you might be working on streamlining the social care process with our Social Care team and the next developing a solution for Libraries or digitalising a Blue Badge process. We thrive on solving diverse business problems, supporting every council service. Our teams small but efficient makeup includes developers, content writers, and a GIS & Data Officer—all united by a shared purpose of fostering a proactive digital learning culture.

You will be supported to carry out the following duties, responsibilities and training…

• As a Business Analyst in Digital Change & Service Improvement, you will analyse complex business problems from a user-centric perspective. Your focus will be on determining how technology can best meet business needs. Utilising a variety of industry tools, techniques and data, you will explore different options and work closely with stakeholders to understand and articulate these needs.
• You will actively identify and develop both technical and functional requirements to promote continuous improvement. This could involve initiating new projects or suggesting changes to existing business processes. While seeking opportunities for enhancement, you will be responsible for owning the delivery of these improvements, either through coordination with subject matter experts or through direct involvement.
• You will collaborate with various stakeholders to align business operations with the digital strategy. You will contribute to the management of resources and prioritisation of projects, assisting in ensuring successful delivery and benefits realisation.

The benefits you will experience are…

• Opportunities for flexible and agile working, we offer a hybrid model of working to promote flexible working around personal and family commitments.
• Generous annual leave commencing at 28 days increasing after 3 years’ service to 33 days (pro rata for part time). With additional annual leave purchase policy.
• Regular opportunities for development with internal and external training courses.
• A great office location next to travel links and the regenerated town centre.
• Internal sports and social club opportunities.
• An extensive employee assistance programme (EAP) to support health and wellbeing.
• Discounted leisure centre and gym membership.
• Local government pension scheme / Life insurance cover.

What we’re looking for…

The role involves being collaborative, innovative, and leading helpful conversations to support colleagues across the organisation.

You will

• be a highly motivated individual with strong analytical and problem-solving skills.
• have experience delivering technical projects.
• have the ability to produce business requirement documentation including workflow diagrams, use cases and user stories.
• have effective communication skills and confidence in providing advice and guidance to a variety of stakeholders at all levels.

Interview date

Provisional interview dates will be held on the 18 th & 19 th June 2024.