Technical Business Analyst

MCS Group; Belfast; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An innovative firm is seeking a Technical Consultant to drive the successful migration and implementation of SaaS products. This role offers a unique opportunity to blend technical expertise with customer service skills, working closely with clients to ensure seamless integration and adoption of new systems. You'll be part of a dynamic team, collaborating with developers and project teams to optimize product functionality. With flexible working hours and opportunities for career progression, this position is perfect for someone who thrives in a problem-solving environment and enjoys engaging with both technology and people.

Benefits

Flexible Working Hours

Bonus Opportunities

Career Progression

Qualifications

• Proficient in SQL and experienced in data migration and troubleshooting.
• Strong communication skills and customer-facing experience are essential.

Responsibilities

• Configure and integrate SaaS products for clients.
• Analyse data migrations and resolve discrepancies.

Skills

SQL

Data Migration Troubleshooting

Communication Skills

Logical Thinking

C#

Customer-facing Experience

Project Management

Job description

Technical Consultant

Location: Hybrid (1 day in office - Coleraine)
Salary: £25,000 - £35,000 per annum

We are looking for a Technical Consultant to help guide clients through the successful migration and implementation of SaaS products. If you have a strong mix of technical knowledge, data management expertise, and customer service skills, this is a fantastic opportunity to be part of a growing team.

What You'll Do:

• Work with clients to configure and integrate SaaS products.
• Analyse and validate data migrations, identifying and resolving discrepancies.
• Provide training and ongoing support to ensure smooth adoption of new systems.
• Collaborate with developers and project teams to optimise product functionality.

What I'm Looking For:

• Proficient in SQL
• Ability to identify and troubleshoot data migration inconsistencies.
• Strong communication skills to engage with clients and internal teams.
• A logical and structured thinker who thrives in a problem-solving environment.
• Programming experience in C#
• Customer-facing / Project management experience

Why apply?

• Flexible working hours with hybrid office setup.
• Bonus opportunities based on performance.
• Exposure to cutting-edge SaaS solutions and career progression into development, project management, or consulting.

This role is ideal for someone with a technical background who enjoys working with both technology and people.