Technical Author / Writer

JR United Kingdom; Telford; Remote; GBP 45,000; Full time

Job summary

A leading SAAS fintech firm is seeking a Product Information Technical Author for a 2-year fixed term role, focused on redesigning their user knowledge base. This remote role, requiring proven content design experience, offers a salary up to £45k plus additional benefits. Ideal candidates will possess SAAS and finance domain knowledge, along with strong communication skills.

Benefits

Up to £45k salary

Benefits included

Fully paid travel for occasional visits

Qualifications

• Experience designing and writing user content.
• A portfolio of work to share is required.

Responsibilities

• Redesign and rewrite the external user knowledge base from the ground up.
• Work closely with Product Managers to ensure quality content.

Skills

Exceptional communication

SAAS / Software domain knowledge

Finance or accounting domain knowledge

Job description

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Product Information Technical Author / Writer

UK Remote - you must be based in the UK, no sponsorship, or relocation to the UK

upto £45k plus benefits on a 2 year fixed term contract

TrueNorth are working with a SAAS fintech who are looking for a Technical Author / Writer who can come in and redesign and rewrite their external user knowledge base / content from the ground up.

You'll work closely with Product Managers to understand the content and information needed with a view to creating a clear and consistent set of content that is coherent and meets quality standards across the business.

The key experience required:

• Experience of having designed and written user content previously
• SAAS / Software domain knowledge
• Finance or accounting domain knowledge
• Exceptional communication both verbal and written
• A portfolio of work you can share

The role can be worked remotely from anywhere in the UK - there might be the very occasional visit to the North East (2x per year), which if so, will be fully paid for by the company.

The salary we have is up to £45k for this position plus benefits. It is being recruited on a 2 year fixed term contract - if you dont know what that is, it's the same as a permanent role in terms of salary, benefits, treatment etc, the difference is the role will have an end date.