Technical Author

First Military Recruitment Ltd; West of England; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Pension 8% company contribution

Insurance: Income Protection, Life, MD

28 days holiday + Bank holidays

Travel opportunities: Norway,Singapore

Job summary

First Military Recruitment Ltd is seeking a Technical Author for a hybrid role based in Bristol. The position involves creating comprehensive technical documentation and translating complex software into accessible content for diverse audiences.

The ideal candidate has proven technical writing experience, preferably with software development exposure, and can work with multiple departments to develop manuals, specifications, and process documentation.

Qualifications

• Proven experience as a technical writer, ideally with software development exposure.
• Experience drafting documentation for multiple audiences and levels of technical expertise.
• Ability to translate complex software into clear, user-friendly content and visuals.

Responsibilities

• Develop comprehensive documentation meeting internal standards.
• Translate product information into polished content for sales, technical, and operations teams.
• Write user-friendly content for diverse audiences and purposes.
• Maintain databases of reference materials including research and design specs.
• Evaluate content and propose improvements and innovations.
• Collaborate with Sales, Technology and Operations to gather requirements.
• Gather information from subject matter experts to develop manuals and process docs.
• Identify repositories and manage data compilation and centralized storage.
• Create and maintain information architecture templates compliant with standards.

Skills

Technical writing

Documentation experience

Audience-centered content

Software literacy

Information architecture

Tools

UI/UX basics

Job description

RR17 - Technical Author

Location:Hybrid/office in Bristol

Salary: £40,000 - £45,000 DOE

Overview:

First Military Recruitment are currently seeking a Technical Author on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

• Develop comprehensive documentation that meets our internal standards.
• Obtain a deep understanding of our products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience including sales, technical and operations.
• Develop and maintain databases of appropriate reference materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for improvement.
• Research, outline, write, and edit new and existing content, working closely with various departments (Sales, Technology and Operations) to understand project requirements.
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Skills and Qualifications:

• Technical writer proven experience ideally including software development
• Experience writing documentation and procedural materials for multiple audiences
• Experience working with technology to improve user experience: design, UI, and help refine content and create visuals and flow diagrams
• Proven ability to quickly learn and understand complex software
• Firm understanding of the systems development life cycle.

Benefits:

• Pension 8% company contribution.
• Insurance; Income Protection, Life, Medical and Dental (on completion of probationary period).
• 28 days holiday per annum plus Bank holidays.
• Travel opportunities; Norway, Singapore