Technical Author

JR United Kingdom; Irlam; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Author to produce high-quality documentation for life sciences products. In this role, you will create user manuals, service documentation, and upgrade procedures while collaborating with a team of writers. Your expertise in technical writing and familiarity with tools like MadCap Flare will be essential as you maintain documentation standards and contribute to the company's quality management process. This position offers an exciting opportunity to work in a dynamic environment where your contributions directly impact the clarity and effectiveness of product documentation.

Qualifications

• Entry level or 1-3 years of Technical Writing experience required.
• Familiarity with MadCap Flare and structured XML is essential.

Responsibilities

• Create user and service documentation for life sciences products.
• Consult with experts to establish technical content for documentation.

Skills

Technical Writing

Project Management

Problem-Solving

Collaboration

Education

Bachelor’s degree in English, Journalism, or related field

Certificate in Technical Writing/Communication

Tools

MadCap Flare

Microsoft Word

Adobe InDesign

Adobe Photoshop

Job description

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The Technical Author is responsible for producing high quality customer-facing and internal documentation for life sciences customers. All documentation follows our internal quality management process for reviews, revisions, and publication. The candidate can expect to use single-sourcing methodologies to create print and digital documentation.

What You'll Be Doing

1. Create user, software, installation, and service documentation as a contributor within a larger team for our life sciences product lines.
2. Write Field Replaceable Unit (FRU) and upgrade procedures, which detail the removal and replacement of parts within the life sciences products.
3. Consult with subject matter experts to establish the technical content needed to create documentation.
4. Maintain company documentation standards and writing to the company style guide.
5. Work collaboratively with a team of writers using MadCap Flare and the department revision control system to author topic-based documentation.
6. Publish documentation using the company product lifecycle management system.

What You'll Bring

Qualifications

1. Bachelor’s degree in English, Journalism, or related field.
2. Certificate or program completion in Technical Writing/Communication.

Experience

1. Entry level or 1-3 years of Technical Writing experience.
2. Familiarity with MadCap Flare and structured XML.
3. Experience with Microsoft Word.
4. Familiarity with Adobe InDesign and Adobe Photoshop.
5. Familiarity with publishing HTML content using single sourcing methodologies.
6. Ability to understand target audiences with the ability to create and develop content in effective ways.
7. Willingness to pivot between multiple projects with effective project management skills.
8. Team-oriented and a great collaborator within a medium sized writing group.
9. Strengths in problem-solving and decision-making.