Technical Assistant - Kent Community Health NHS Foundation Trust

Sodexo; Ashford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facility management company is seeking a motivated Technical Assistant to support the maintenance and repair of biomedical devices. You will work closely with Biomedical Engineers to meet service targets, with responsibilities including maintenance tasks and data management. Candidates should have at least 1 year of relevant experience and a full UK Driving Licence. The position offers a supportive environment and numerous benefits to promote employee wellbeing.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Health and wellbeing app access

Sodexo Discounts Scheme

Financial benefits via Salary Finance Platform

Retirement Plan membership

Death-in-Service benefit

Learning and development tools

Cycle to Work Scheme

Volunteering Opportunities

Flexible work environment

Competitive compensation

Full training and protective uniform supplied

Qualifications

• Minimum 1 year of relevant technical experience (biomedical or related field).
• Strong organisational, written, and verbal communication skills.
• Ability to work effectively as part of a team.
• Proactive and customer-focused attitude.
• Full UK Driving Licence.

Responsibilities

• Carry out Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) on a wide range of medical devices.
• Work in line with manufacturer specifications for all maintenance activities.
• Complete associated administrative tasks and maintain accurate records.
• Support Biomedical Engineers in day-to-day operations and exceed KPI targets.
• Maintain safe working practices and adhere to all Health & Safety policies.

Skills

Organisational skills

Written communication

Verbal communication

Teamwork

Customer focus

Job description

Overview

We are looking for a motivated Technical Assistant to join our team, supporting the maintenance and repair of a wide range of biomedical devices across specified sites. You\'ll work closely with your manager and Biomedical Engineers to ensure all service targets and KPIs are achieved, while maintaining high standards of quality and customer satisfaction. This role offers an excellent opportunity to build your technical skills within a supportive, team-focused environment, working under MTS\'s Quality Management System (QMS).

Responsibilities

• Carry out Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) on a wide range of medical devices (following training).
• Work in line with manufacturer specifications for all maintenance activities.
• Complete associated administrative tasks and maintain accurate records within the company\'s management database.
• Support Biomedical Engineers in day-to-day operations and exceed KPI targets.
• Maintain safe working practices and adhere to all Health & Safety policies.
• Manage and maintain stock levels of spare parts.
• Assist in scheduling planned and remedial workload.
• Help manage contract workload requirements.
• Maintain service documentation in line with OEM specifications.
• Escalate issues or resource requirements as needed.
• Liaise effectively with third-party suppliers and subcontractors.
• Ensure integrity of asset data and maintain tools/test equipment.
• Identify and support service improvement initiatives.

Qualifications

• Minimum 1 year of relevant technical experience (biomedical or related field).
• Strong organisational, written, and verbal communication skills.
• Ability to work effectively as part of a team.
• Proactive and customer-focused attitude.
• Full UK Driving Licence.

Benefits

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.