Technical Assistant - FTC - GRA

Northwood; Fulbeck; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading paper product manufacturer is seeking a Technical Assistant to uphold high technical standards at their Grantham site. The role involves quality assurance, documentation, and continuous improvement, offering a chance to grow in a bustling manufacturing environment with numerous employee benefits.

Benefits

Company pension

Life assurance

Free company products

Free on-site parking

Discounts on food, retail, holidays, cinema, and gyms

Wellness programs

Early access to pay scheme

Salary sacrifice schemes

Employee referral scheme

Qualifications

• At least 2 years manufacturing experience, preferably in a technical role.
• Experience in the food industry and manufacturing is desirable.
• HACCP Level 1 certification is a plus.

Responsibilities

• Developing and updating work instructions and product specifications.
• Covering QA duties and managing the NCR system.
• Handling customer complaints and ensuring compliance.

Skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Job description

Are you a Technical Assistant looking to develop your career in a major paper product manufacturer based at our site in Grantham?

We are seeking a Technical Assistant to ensure the maintenance of high technical standards within the factory, facilitate communication of technical and quality matters across departments, and ensure we meet and exceed customer expectations.

This role involves working Monday to Friday, 38.75 hours per week.

This is a fixed-term position.

About the Role

Responsibilities include:

1. Developing and updating work instructions and product specifications for site teams.
2. Covering QA duties as required, including material intake and detailed line checks.
3. Generating internal specifications aligned with customer requirements.
4. Managing the NCR system, coordinating with procurement on issues, trials, and concessions.
5. Closing out non-conformances from external audits.
6. Ensuring equipment calibration and managing onsite calibration arrangements.
7. Handling customer complaints, maintaining databases, and analyzing trends.
8. Investigating complaints and implementing corrective actions.
9. Performing scheduled internal/GMP audits.
10. Preparing documentation for factory product launches.
11. Completing system audits as required.
12. Driving the resolution of external audit non-conformances.
13. Ensuring compliance with customer codes of practice.
14. Conducting traceability and business continuity tests, closing out actions.
15. Providing training to ensure compliance.
16. Maintaining technical communication across departments.
17. Preparing for and ensuring audit compliance.
18. Data entry and management on spreadsheets, including integrity, environmental, and KPI data.
19. Collaborating with the team on continuous improvement and cost reduction initiatives.

Benefits

• Company pension
• Life assurance
• Free company products
• Free on-site parking
• Discounts on food, retail, holidays, cinema, and gyms
• Wellness programs, including Employee Assistance Program and OnDemand GP
• Early access to pay scheme
• Salary sacrifice schemes
• Employee referral scheme

Requirements

Experience:

• Proficiency in Microsoft Word and Excel.
• At least 2 years manufacturing experience, preferably in a technical role.

Desirable:

• Experience in the food industry and manufacturing.
• HACCP Level 1 certification.
• Internal auditing experience.
• Knowledge of specifications and customer portals (training provided).
• Understanding of BRC and other customer codes of practice.
• Training experience.