Technical Assistant for Streetworks

North Yorkshire Council; York and North Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

The Streetworks Department at North Yorkshire Council is seeking a Technical Assistant to support Network Co-ordinators in highway compliance and administration. This role involves responding to network information requests, managing permit applications, and ensuring adherence to the Highways Act 1980. Candidates should possess good numeracy, literacy, and IT skills, along with knowledge of relevant legislation. Benefits include a local government pension, flexible working, and career development opportunities.

Benefits

Local government pension scheme

Family friendly leave

Salary sacrifice schemes

Modern flexible working practices

Learning and development packages

Career advancement opportunities

Employee discount benefits

Green car and cycle schemes

Travel loans

Qualifications

• Awareness and knowledge of relevant legislation (e.g. New Roads and Street Works).
• Ability to read and interpret maps.
• Good numeracy, literacy, and IT skills.

Responsibilities

• Monitor and action incoming enquiries about permits and licenses.
• Ensure compliance with legislation for works within the highway.
• Deal with technical enquiries from customers and take enforcement action if necessary.

Skills

Numeracy

Literacy

IT Skills

Knowledge of Legislation

Ability to Interpret Maps

Job description

The Streetworks Department has an exciting new opening in the service for a Technical Assistant. The role is career graded depending on experience and will support the team of Network Co-ordinators to perform key administrative tasks in line with the Highways Act 1980 and associated codes of practise.

The Role:

As a Technical Assistant within our networks team, you will ensure thatall requests for network information, applications to work in the Highway and correspondence, are responded to within the agreed timescales. You will be tasked with ensuring undertakers works within the highway, and the associated permitting/noticing, is compliant with the relevant legislation and/or code of practice. The key tasks include:

• Monitoring and actioning incoming enquiries
• To accept, reject and request modification to permit applications and licences as required or agreed
• To ensure permits/notices/licenses are complete and entered
• Undertake research of service records, liaise with colleagues, interpret findings and communicate with customers with accuracy and clarity ensuring targets are met
• Maintenance and improvement of retained data within statutory and service required databases
• Deal with technical enquiries from internal and external customers
• You may be required to take enforcement action and possibly represent the authority in court

What you will bring:

You will need to be able to work within strict deadlines and have good numeracy, literacy and IT skills (particularly with MS systems). You will also have:

• An awareness and Knowledge of relevant legislation; e.g. New Roads and Street Works, Highways etc
• Awareness of the geography of the County of North Yorkshire
• Ability to read and interpret maps of various quality scale and origin
• Resolve queries using full scope of information.

What we can offer you:

We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression, allowing you to manage your own development journey and empowering you to control your career. Your career can change with your life here in North Yorkshire.

In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. These include:

• a local government pension scheme
• family friendly leave
• salary sacrifice schemes
• modern flexible working practices
• learning and development packages
• career advancement opportunities
• employee discount benefits including shopping and gym discounts
• green car and cycle schemes
• travel loans

Contact:

For further information, or an informal chat about the role, please contact Jennie Middleton [e-mail]

Key Documents:

Job description.pdf

To apply please click theApply Nowlink below.