Technical Assistant (Architecture) - 12 month fixed term contract - Newport (South Wales

Wales & West Utilities Limited; Newport; On-site; GBP 33,000 - 39,000; Full time

Job summary

A gas distribution company in Wales is seeking a dedicated IT support role. The ideal candidate will conduct research, manage databases, and support various business strategy projects. This role offers a competitive salary, flexible working options, and a commitment to diversity and inclusion.

Benefits

Competitive Salary

Flexible Working Options

25 Days Annual Leave

Retirement Savings Plan

Life Insurance

Flexible Benefit Scheme

Enhanced Parental Leave Pay

Annual Salary Reviews

Discretionary Annual Bonus

Employee Assistance Programme

Qualifications

• Business knowledge and experience desirable.
• Project management experience desirable.

Responsibilities

• Conduct research and analysis for business strategy projects.
• Coordinate and report on IT and Cyber functions.
• Act as a key contact for inquiries.

Skills

Organizational Skills

Communication Skills

Analytical Skills

IT Skills

Research Skills

Tools

MS Access

Job description

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Who are we?

We are a gas distribution business servicing the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services, while investing in creating a sustainable future aligned with our carbon-free vision for 2050.

What we’re looking for?

This role will support the IT Team, including conducting research, analysis, benchmarking, producing reports and presentations, and managing databases of key business information.

We’ll trust you to:

• Conduct comprehensive research and analysis to support various business strategy projects and workstreams.
• Act as a key point of contact for daily inquiries from internal and external stakeholders.
• Coordinate and report on the progress of ongoing actions for the IT and Cyber functions.
• Document and compile inputs from the business and stakeholders.
• Possess business knowledge and experience (desirable).
• Have project management experience (desirable).

Skills

• Excellent organizational, written, and presentation skills.
• Ability to conduct research and communicate findings effectively.
• Analytical, organized, and numerate with strong communication skills.
• High standard of IT skills, with working knowledge of standard Microsoft applications; MS Access knowledge is desirable.
• Ability to work to deadlines and prioritize workload.
• Ambitious, proactive, and eager to learn about corporate IT.

We welcome you to share any additional skills or qualities you can bring to the role!

As a safety-critical organization, all employment offers are subject to pre-employment drug and alcohol screening.

What’s in it for you?

• A competitive salary starting at £33,550, rising to £38,341.
• A structured pay and competency framework rewarding skills and enabling career growth.
• Flexible working options.
• 25 days annual leave plus bank holidays, with options to customize for celebrations reflecting your beliefs.
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU matching at 10%, totaling 15%.
• 14x salary Life Insurance linked to the Retirement Savings Plan.
• Flexible benefit scheme options including gym memberships, dental insurance, and health cash plans.
• Financial Wellbeing Programme for flexible benefits management.
• Enhanced parental leave pay.
• Retail discounts and cashback schemes.
• Friends & Family discounts for Three Mobile and Broadband.
• Recognition programs including the Annual Celebrating Excellence Awards.
• Living Wage Accredited Employer.
• Award-winning employer for workplace health and wellbeing and championing diversity, equality, and inclusion.
• Annual salary reviews.
• Discretionary annual bonus.
• Company Sick Pay.
• In-house Occupational Health Team.
• Employee Assistance Programme.

The way we do things

Our Ambition, Priorities, and Values drive everything we do—from strategic planning to performance management. We are committed to fostering a diverse, inclusive, and equitable work environment where all colleagues feel valued and supported to reach their full potential.

We focus on creating a culture where skills, behavior, and alignment with our values matter more than gender, race, sexuality, or disability.

If you believe you would be a valuable addition to our team, we would love to hear from you!

To apply, click the link below.

If you prefer to complete your application in an alternative format such as Microsoft Word or wish to discuss the role further, please contact us at [e-mail] or call 07971 038 982.

You can also inquire about flexible working arrangements or inform us of any special requirements during the application process.