Technical Assistant 0.8 FTE

UCL AI Centre; London; Hybrid; GBP 35,000 - 42,000; Part time

Job summary

A leading educational institution seeks a Technical Assistant to deliver ICT and AV support. This part-time role encompasses maintaining systems, user training, and enhancing the learning environment. Ideal candidates should possess relevant qualifications and experience in technical support.

Benefits

41 days holiday (27 days annual leave, 8 bank holidays, 6 closure days)

Defined benefit career average revalued earnings pension scheme (CARE)

Cycle to work scheme and season ticket loan

On-site gym

Employee assistance programme: Staff Support Service

Discounted medical insurance

Qualifications

• Experience in providing ICT support.
• Familiar with AV systems.
• Ability to train users on technical resources.

Responsibilities

• Provide first line ICT and AV support.
• Maintain and develop IT and AV systems.
• Support academic materials creation.

Skills

Technical support

AV system maintenance

Project work

Education

Relevant ICT qualification

Job description

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Ref Number B16-01821 Professional Expertise IT and Digital Department School of Education (B16) Location London Working Pattern Part time Salary £35,930-£41,255 Contract Type Permanent Working Type Hybrid Available for Secondment No Closing Date 06-Jul-2025

About Us

Located within the faculty of the Institute of Education, the Centre for Languages & International Education (CLIE) is a distinct teaching department, which offers a range of degree preparation and foundation courses for international students, as well as a diverse portfolio of summer schools. We provide courses in nine foreign languages and academic English across a range of levels as credit-bearing modules for UCL degree students. Evening language courses are also available to UCL students, UCL staff and London’s wider academic and professional community.

About The Role

The main purpose of the role is to provide tailored first-line ICT and AV support to CLIE’s Teaching and Professional Services staff, in liaison with the CLIE Head of ICT. This includes maintaining and developing IT and AV systems, supporting academic materials creation, and ensuring the smooth operation of technical resources. The role involves a combination of technical support, maintenance, training, and project work to enhance the student learning environment and support language teaching and learning.

This post is 0.8 FTE. The salary is UCL Grade 6 spinal point 22 (£35,930 per annum pro rata, including London Allowance).

Interviews will be conducted online via MS Teams and are expected to take place on Wednesday 16th July.

A successful candidate ideally will be able to start on the 15/09/2025 or as soon as possible afterwards.

To be considered, you must have the right to live and work in the UK.

About You

Please see the attached job description and person specification for full details.

Candidates MUST upload the following documents: full curriculum vitae, including academic and employment history; contact details of at least two referees, covering the last 3 years of relevant employment; cover letter; evidence of qualifications.

When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.

To apply for the vacancy, please click the "Apply Now" button.

If you have any queries about the role, please contact Paul Hogan ([e-mail]). If you have any queries about the application process, please contact Simona Andriusyte ([e-mail]).

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance
  
  

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: Technical Assistant JD G6 2025.pdf

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Higher Education

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