Technical Assistant (0.8 FTE)

UCL; London; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading education institution in London seeks to hire a talented individual to provide ICT and AV support to enhance the teaching and learning environment. This role involves technical maintenance, user training, and continuous development of support systems, catering to the diverse needs of the academic community.

Qualifications

• Experience in providing ICT support.
• Familiarity with AV systems.
• Ability to train users in technical resources.

Responsibilities

• Provide first-line ICT and AV support to staff.
• Maintain and develop IT systems.
• Support academic materials creation.

Skills

ICT support

AV systems maintenance

Technical training

Education

Relevant qualifications

Job description

About us

Located within the faculty of the Institute of Education, the Centre for Languages & International Education (CLIE) is a distinct teaching department, which offers a range of degree preparation and foundation courses for international students, as well as a diverse portfolio of summer schools. We provide courses in nine foreign languages and academic English across a range of levels as credit-bearing modules for UCL degree students. Evening language courses are also available to UCL students, UCL staff and London’s wider academic and professional community.

About the role

The main purpose of the role is to provide tailored first-line ICT and AV support to CLIE’s Teaching and Professional Services staff, in liaison with the CLIE Head of ICT. This includes maintaining and developing IT and AV systems, supporting academic materials creation, and ensuring the smooth operation of technical resources. The role involves a combination of technical support, maintenance, training, and project work to enhance the student learning environment and support language teaching and learning.

This post is 0.8 FTE. The salary is UCL Grade 6 spinal point 22 (£35,930 per annum pro rata, including London Allowance).

Interviews will be conducted online via MS Teams and are expected to take place on Wednesday 16^th July.

A successful candidate ideally will be able to start on the 15/9/25 or as soon as possible afterwards.

To be considered, you must have the right to live and work in the UK.

About you

Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document.

Candidates MUST upload the following documents: full curriculum vitae, including academic and employment history; contact details of at least two referees, covering the last 3 years of relevant employment; cover letter; evidence of qualifications.

When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.

A full job description and person specification can be accessed by clicking the 'Apply' button.

What we offer

As well as the exciting opportunity this role presents, UCL offers some great benefits. Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

Customer advert reference: B16-01821

£35,930 to £41,255 pro rata