Technical Assistant

JR United Kingdom; Milton Keynes; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

An established training provider is seeking a motivated individual to support various business projects within the automotive sector. This role involves collaborating with teams, managing stakeholder communications, and ensuring effective project delivery. You will be at the forefront of enhancing learning experiences through innovative solutions, making a significant impact on personal and business performance. If you are adaptable, accountable, and passionate about learning, this opportunity offers a dynamic work environment with a blend of in-office and remote work. Join a team that values flexibility and collaboration, and help shape the future of training in the automotive industry.

Benefits

25 Days Paid Annual Leave

Employee Benefits Package

High Street Discounts

Online GP

Welfare Scheme

Qualifications

• Proficient in Microsoft PowerPoint for professional presentations.
• Skilled in Microsoft Excel, including advanced functions.

Responsibilities

• Support delivery of multiple business projects with stakeholders.
• Create high-quality stakeholder reports and updates.

Skills

Microsoft PowerPoint

Microsoft Excel

Project Management

Process Mapping

Communication Skills

Tools

Project Management Software

Job description

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Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at www.calexuk.com

The Volkswagen Group UK National Learning Centre is the UK’s largest automotive training facility. Located in Milton Keynes, the centre is home to the Group’s training operations, developing our base of 26,000 retailer learners in the UK. Calex is the supplier of learning services, working in partnership with Volkswagen Group UK.

The role:

Reporting directly to the Partnership and Performance Manager with a responsibility to work with and support the Calex and Volkswagen Group First Line Management Team.

We are looking for an individual that is:

• Collaborative and inspiring, and can work towards a common vision with a can-do attitude
• Flexible and adaptable and can demonstrate willingness to consider, adapt and adopt new approaches
• Accountable and reliable, with the ability to communicate clearly and effectively about progress and challenges
• Open and honest, with the ability to adjust communication style according to individual’s preferences

Main tasks and responsibilities:

• Support the successful delivery of simultaneous business projects, each with individual stakeholders, resource requirements, success measures and timelines
• Create and deliver high quality stakeholder reporting/updates
• Administer Calex finance quotes, reconcile purchase orders (PO’s), supplier invoices and receipts, create budget forecasts, raise and follow up sales invoices, and maintain accurate and timely business reporting
• Create and deliver high quality activity reporting
• Plan and manage all key first line meetings with required stakeholders, from room booking and preparation of documentation to attending meetings and capturing minutes and key actions
• Ensure all meeting documentation is complete, current, and stored appropriately, with actions followed up and updated in accordance with meeting cadences and terms of reference
• Support Calex and Volkswagen Group First Line Management Team with any ad hoc requirements
• Manage and drive ongoing creation of and maintenance of businesses processes linked to contract wide administrative activity
• Ensure that records and data are accurately maintained, and that information provision is fast, efficient and effective
• IT set up including new user and leaver requests, equipment requests and returns
• Administer software and licence requests, monitor usage and support with forecasting future requirements
• Maintain accurate hardware asset lists

Person Requirements:

• Highly proficient user of Microsoft PowerPoint at Advanced level: Skilled in creating polished, professional presentations using templates, animations, data visualisation, and narrative flow
• Highly proficient user of Microsoft Excel at Intermediate level: Proficient in using functions like VLOOKUP, IF, COUNTIF and conditional formatting. Can create and modify pivot tables and charts, manage large datasets, and use data validation tools
• Good working knowledge of project management software
• Experience in project planning and coordination
• Experience in coordinating multiple projects simultaneously
• Experience in process mapping
• A team player yet capable and willing to work on own initiative
• Comfortable with taking an innovative approach to the solution of business delivery issues

Our Calex Core Values

We are looking for an individual who aligns with our company core values:

• Caring & Supportive
• Welcoming & Inclusive
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

If, like us, you strongly believe in learning that impacts personal and business performance, we’d love to hear from you.

To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills you have that make you suitable for this role.

Salary & Benefits

Up to £40,000.00 pa dependent on experience, 25 Days Paid Annual Leave. Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).

Pre-employment Checks

Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated references, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment

The successful candidate will be employed by Calex UK (www.calexuk.com). Calex are a specialist automotive training provider and provide training staff and expertise including Trainers, Developers, Digital Learning Experts, and Administrators to Volkswagen Group UK. The successful candidate will join an established team, at the VWG National Learning Centre in Milton Keynes.

Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsor for this specific role.

Place of Work

VWG National Learning Centre, Wymbush, Milton Keynes. We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change. There will also be times when it may be necessary to work from alternative locations.

Closing Date

Tuesday 13 May 2025.

Stage 1 Interviews are scheduled to take place on Monday 19 May via MS Teams.

Stage 2 Interviews are scheduled to take place on Tuesday 27 May face-to-face at the National Learning Centre (MK8 8DF).