Technical Assistant

Sodexo; Maidstone; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider in the UK is seeking a motivated Technical Assistant to support the maintenance and repair of biomedical devices. This role involves working closely with Biomedical Engineers, ensuring high standards of customer satisfaction, and involves responsibilities such as planned preventive maintenance, administrative tasks, and stock management. The ideal candidate has experience in a technical field, strong communication skills, and a full UK Driving Licence.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Access to health and wellbeing app

Competitive compensation

Learning and development opportunities

Qualifications

• At least 1 year’s experience in a biomedical engineering or similar technical field.
• Strong commitment to quality, safety, and customer service.
• Proactive and customer-focused attitude.
• Full UK Driving Licence.

Responsibilities

• Carry out Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) on medical devices.
• Complete administrative tasks and maintain accurate records.
• Support Biomedical Engineers and exceed KPI targets.
• Manage stock levels of spare parts.
• Maintain service documentation in line with OEM specifications.

Skills

Experience in biomedical engineering

Organisational skills

Verbal communication

Written communication

Customer-focused attitude

Job description

We are looking for a motivated Technical Assistant to join our team, supporting the maintenance and repair of a wide range of biomedical devices across specified sites. You'll work closely with your manager and Biomedical Engineers to ensure all service targets and KPIs are achieved, while maintaining high standards of quality and customer satisfaction. This role offers an excellent opportunity to build your technical skills within a supportive, team-focused environment, working under MTS's Quality Management System (QMS).

Overview

At MTS, we pride ourselves on delivering excellence in biomedical engineering support. As a Technical Assistant, you'll gain hands-on experience with cutting-edge medical technology while contributing to high-quality healthcare service delivery.

Responsibilities

• Carry out Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) on a wide range of medical devices (following training).
• Work in line with manufacturer specifications for all maintenance activities.
• Complete associated administrative tasks and maintain accurate records within the company's management database.
• Support Biomedical Engineers in day-to-day operations and exceed KPI targets.
• Maintain safe working practices and adhere to all Health & Safety policies.
• Manage and maintain stock levels of spare parts.
• Assist in scheduling planned and remedial workload.
• Help manage contract workload requirements.
• Maintain service documentation in line with OEM specifications.
• Escalate issues or resource requirements as needed.
• Liaise effectively with third-party suppliers and subcontractors.
• Ensure integrity of asset data and maintain tools/test equipment.
• Identify and support service improvement initiatives.

Qualifications

• You’ll have at least 1 year’s experience in a biomedical engineering or similar technical field and a strong commitment to quality, safety, and customer service.
• Strong organisational, written, and verbal communication skills.
• Ability to work effectively as part of a team.
• Proactive and customer-focused attitude.
• Full UK Driving Licence.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We are committed to being an inclusive employer and a forces friendly employer. We welcome applications from people with diverse experiences, backgrounds, and identities. We encourage our employees to get involved with Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, So Together, Generations and Origins. We are a Disability Confident Leader employer and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Benefits

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme for everyday issues or larger problems, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app with rewards, 24hr virtual GP, and other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A Death-in-Service benefit for colleagues who pass away while employed by Sodexo.
• Learning and development opportunities to grow throughout your career at Sodexo.
• Cycle to Work Scheme to support environmental goals and physical fitness.
• Volunteering opportunities to support worthwhile causes in communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.