Technical Assistant

JR United Kingdom; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

JR United Kingdom is seeking a detail-oriented Technical Assistant for its Technical/QA team in food manufacturing. The role involves maintaining product specifications, supporting audits, and ensuring compliance with quality management systems. Ideal candidates should be proactive and have a grasp of food safety protocols.

Qualifications

• Experience in a technical or quality support role in food manufacturing is preferred.
• Knowledge of compliance standards including BRCGS.
• Understanding of HACCP principles.

Responsibilities

• Maintain and update product specifications to meet legal and customer requirements.
• Assist with audits and ensure compliance with quality management systems.
• Support technical team in tracking quality data and reporting.

Skills

Detail-oriented

Proactive

Job description

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We are seeking a detail-oriented and proactive Technical Assistant to join our Technical/QA team within a fast-paced food manufacturing environment. The successful candidate will support technical and quality functions, ensuring compliance with customer and regulatory standards.

This role will involve maintaining product specifications, assisting with audits, and supporting continuous improvement initiatives.

Key Responsibilities:

Specifications & Technical Documentation

• Maintain and update internal and customer product specifications
• Ensure all specifications meet legal, customer, and company requirements.

Audits & Compliance

• Assist in the preparation and participation in third-party audits, including BRCGS, customer audits, and regulatory inspections.
• Maintain and organize relevant technical documentation and records to ensure audit readiness.
• Support the implementation and maintenance of the site’s Quality Management System.

Quality & Food Safety Support

• Assist with internal audits (GMP, hygiene, traceability, etc.).
• Support the Technical team in complaint investigations, non-conformance reporting, and root cause analysis.
• Help monitor CCPs and PRPs in line with HACCP plans.

Data & Reporting

• Update and manage technical databases and spreadsheets.
• Support in generating and analyzing data for trend reporting, KPI tracking, and technical reviews.