Technical Assistant

Sodexo; England; On-site; GBP 26,000; Full time

Job summary

A prominent service provider is looking for a Technical Assistant to support biomedical device maintenance across sites in Kent. The ideal candidate will have at least 1 year of relevant experience, a full UK driving licence, and a proactive approach to customer service. The position offers excellent training, competitive compensation, and access to various employee benefits including a health app and retirement plan.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Health and wellbeing app access

Sodexo Discounts Scheme

Retirement Plan membership

Death-in-Service benefit

Cycle to Work Scheme

Flexible work environment

Full training and uniform provided

Qualifications

• Minimum 1 year of relevant technical experience (biomedical or related field).
• Full UK Driving Licence.
• Strong commitment to quality and safety.

Responsibilities

• Carry out Planned Preventive Maintenance (PPM) on medical devices.
• Complete administrative tasks and maintain accurate records.
• Support Biomedical Engineers in daily operations.

Skills

Organizational skills

Written communication

Verbal communication

Customer focus

Teamwork

Job description

Overview

Technical Assistant

Location: Kent Community Workshops (and other MTS/customer premises as required)

Hours: 37.5 per week (Monday–Friday, 08:00–16:30 or 08:30–17:00)

Salary: £25,375 per year

About The Role

We are looking for a motivated Technical Assistant to join our team, supporting the maintenance and repair of a wide range of biomedical devices across specified sites. You’ll work closely with your manager and Biomedical Engineers to ensure all service targets and Key Performance Indicators (KPIs) are achieved, while maintaining high standards of quality and customer satisfaction.

This role offers an excellent opportunity to build your technical skills within a supportive, team-focused environment, working under MTS’s Quality Management System (QMS).

Main Responsibilities

• Carry out Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) on a wide range of medical devices (following training).
• Work in line with manufacturer specifications for all maintenance activities.
• Complete associated administrative tasks and maintain accurate records within the company’s management database.
• Support Biomedical Engineers in day-to-day operations and exceed KPI targets.
• Maintain safe working practices and adhere to all Health & Safety policies.
• Manage and maintain stock levels of spare parts.

Additional Duties

• Assist in scheduling planned and remedial workload.
• Help manage contract workload requirements.
• Maintain service documentation in line with OEM specifications.
• Escalate issues or resource requirements as needed.
• Liaise effectively with third-party suppliers and subcontractors.
• Ensure integrity of asset data and maintain tools/test equipment.
• Identify and support service improvement initiatives.

About You

You’ll have at least 1 years' experience in a biomedical engineering or similar technical field and a strong commitment to quality, safety, and customer service.

Essential Requirements

• Minimum 1 year of relevant technical experience (biomedical or related field).
• Strong organisational, written, and verbal communication skills.
• Ability to work effectively as part of a team.
• Proactive and customer-focused attitude.
• Full UK Driving Licence.

Why Join Us?

At MTS, we pride ourselves on delivering excellence in biomedical engineering support. As a Technical Assistant, you’ll gain hands-on experience with cutting-edge medical technology while contributing to high-quality healthcare service delivery.

What We Offer

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Attached documents

• UK Rewards and Benefits Guide. 2025.pdf