Technical Architect (Desk Bound)

SCC; Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading IT company in Manchester is seeking a Technical Architect to collaborate with Technical Consultants on product implementations. The role involves engaging with clients and managing projects through various stages of delivery. Candidates should have strong communication skills and technical delivery experience. Industry certifications are preferred. This position offers a competitive salary and comprehensive benefits in a hybrid working environment.

Benefits

Large company benefits

Broad flexible benefits scheme

Paid-for volunteering days

Career development opportunities

Qualifications

• Proven experience handling deadline-dependent situations.
• Commitment to self-study for product knowledge maintenance.
• Risk awareness and management strategies.

Responsibilities

• Engage with customers to deploy devices or applications.
• Coordinate with Project, PRE, and POST teams.
• Provide feedback on installation processes.
• Report on success and failures during scoped works.
• Participate in discussions for product and service delivery improvements.

Skills

Strong communication skills

Technical delivery experience

Knowledge of Managed Print Document Services technologies

Customer focus

Industry certifications

Job description

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Technical Architect (Desk Bound), Manchester

Client: SCC

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 01d1c3146447

Job Views: 21

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Contract Type: Permanent

Salary Package: £, - £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year

Hours: Monday - Thursday: - : - ; Friday: - : -

Interview Process: - stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and lifelong learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The key purpose of this role is to work with the Technical Consultants to complete the implementation of products within the SCC-DS software portfolio. This involves working with multiple departments within SCC to ensure project delivery as documented. It is a technical role engaging with clients and project teams from deal completion, including installations from POC/PILOT stages. Collaboration across departments to implement and maintain SCC DS solutions is required. Success is measured by the technical delivery of solutions from start to finish or from deal completion and handover from Technical Consultants. The Post-Sales Technical Architect will deliver solutions meeting customer requirements while working with various teams to manage and implement projects until completion. Willingness to accept comprehensive handover and work as part of a team is essential. Security clearance or willingness to apply for it is required.

Key responsibilities:

• Engage with customers to deploy devices or applications as per documentation such as ROM, SOW, Patch Compliance, and PPD.
• Coordinate with Project, PRE, and POST teams to ensure a positive implementation experience.
• Provide feedback on potential improvements for installation processes.
• Report on success and failures during scoped works, highlighting out-of-scope work.
• Participate in discussions to innovate and improve product and service delivery.
• Follow training plans and communicate training needs for continuous improvement.

Skills and experience:

• Strong communication skills, both written and verbal.
• Proven experience in technical delivery and handling deadline-dependent situations.
• Knowledge of Managed Print Document Services technologies (Ricoh, Canon, HP, Kofax, PaperCut, uniFLOW).
• Excellent customer focus, self-motivated, reliable, personable.
• Commitment to self-study and formal training to maintain product knowledge.
• Risk awareness and management strategies.
• Ability to complete tasks within agreed timescales.
• Industry certifications such as Tungston Automation, PaperCut, uniFLOW, MyQ, and DocuWare.