Technical Application Support Engineer (Previous Relevant Experince is Required)

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Technical Application Support Engineer (Previous Relevant Experience is Required), Warwickshire

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Client:

Telent

Location:

Warwickshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Technical Application Support Engineer Warwick, Warwickshire, United Kingdom (Hybrid)

Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join — to innovate and develop networks and systems for millions. The work is complex, but the reward is great — our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.

The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolve in line with product roadmaps. Day to day, the role will perform proactive maintenance activities, mitigate operational risks, manage integrations, deliver level 3 technical incident resolution, and implement continuous improvements.

What you’ll do:

• Monitor integration and batch processes daily, remediating errors promptly to mitigate business impact.
• Perform technical administration of corporate applications, including Oracle & MS SQL databases.
• Provide technical incident resolution for Telent’s Corporate Application issues.
• Troubleshoot problems, identify causes, and recommend corrective measures.
• Run SQL queries and updates to support data changes.
• Identify technical inefficiencies and create solutions to remediate them.
• Participate in project implementations, including design review, system testing, and configuration.
• Conduct regular risk assessments with remediation plans to reduce technical risks.
• Create technical documentation to support the software development lifecycle and ITIL processes.

Who You Are:

This role requires a combination of technical expertise, problem-solving skills, and a forward-thinking approach to support both current operations and future growth.

Key Requirements:

• Broad knowledge of IT infrastructure, application platforms, and operating systems.
• Hands-on technical application & integration support experience.
• Strong technical knowledge across all components of application technology.
• Experience with Software Delivery Lifecycle, ITIL & Agile methodologies.
• Ability to review work for quality, accuracy, and relevance.
• Strong interpersonal skills to work effectively with Telent staff at all levels.
• Good written communication skills for documentation and effective communication.
• Strong investigative and solution-finding skills.
• Customer-focused mindset to manage business requirements and expectations, resolving incidents & problems promptly.
• Hands-on experience with enterprise technologies such as Microsoft Azure Integration, SQL databases, Power Platform, Oracle Integrations (OIC), Snaplogic.

What we offer:

A career at Telent can span many sectors, roles, technologies, and clients, offering opportunities to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver.

We foster an inclusive culture that respects and values diversity, celebrating diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, with options to buy or sell days annually, or 26 days plus public holidays with similar options.
• Company pension scheme.
• Range of family-friendly policies.
• Occupational health support and wellbeing portal.
• Discounts on cinema, restaurants, and shopping via Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

We are passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves, and is empowered to reach their full potential. People are at the heart of our business, and we believe our teams should reflect the diverse experiences and backgrounds of the communities we support.

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About Us

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and technology. With decades of experience, we support the UK’s critical digital infrastructure, helping connect communities and individuals using the latest technology and innovation. Join us to make a real impact and fulfill your potential, working with a team of over 3,000 dedicated professionals committed to excellence.

Brilliance brought together.

We are guided by our values: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused.