Technical Application Specialist - London - £400/pd

ZipRecruiter; London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading broker in the Lloyd's market is seeking a Technical Application Specialist to enhance insurance platforms. The role requires onsite presence in London 3-4 days a week. Responsibilities include acting as an SME for Policy Administration Systems, troubleshooting issues, and project leadership. Ideal candidates should possess strong PAS knowledge and excellent communication skills. Competitive day rate of £400 outside IR35 is offered for a 6-month contract.

Qualifications

• Strong understanding of Policy Administration Systems and relevant platforms.
• Experience with system integrations and security principles.
• Proven track record in enterprise platform support.

Responsibilities

• Act as SME for PAS, reporting to Technical Applications Lead.
• Troubleshoot and resolve technical issues promptly.
• Lead projects for upgrades and deployments.

Skills

PAS functionality and architecture

Eclipse Broking

Applied Epic

Troubleshooting complex technical issues

API development and management

Excellent communication skills

Tools

SaaS/cloud technologies

API management

Job description

Job Description

Technical Application Specialist - London - £400/pd Outside IR35

Please note - this role will require you to attend the London office 3-4 days per week. To be eligible for this role you must have the unrestricted right to work in the UK.

Job Title: Technical Application Specialist (PAS)
Reporting to: Technical Application Support Lead
Location: London-based (3-4 days per week onsite)
Contract Type: 6-Month Contract (Outside IR35)
Day Rate: £400 per day

About the Role

We are seeking a Technical Application Specialist to join the technology team of a leading broker in the Lloyd's of London market. This is a pivotal contract role for a subject matter expert in Policy Administration Systems (PAS), responsible for leading the design, support, and continuous improvement of business-critical platforms such as Eclipse Broking, Applied Epic, and other core insurance applications.

This position blends technical application support with functional system ownership, ensuring seamless operations and driving innovation across the platform estate.

Key Responsibilities

• Act as the SME for PAS across the enterprise, reporting to the Technical Applications Lead.




• Troubleshoot and resolve technical issues, including performance and security incidents.




• Lead and contribute to projects such as upgrades and deployments.




• Maintain accurate documentation and ensure compliance with industry standards.




• Create and manage knowledge base articles.




• Address vulnerabilities and compliance issues through audit remediation.




• Manage relationships with vendors, partners, and standards organisations.




• Deliver high-quality colleague service with professionalism and efficiency.




• Promote technology as a business enabler.




• Provide flexible support and cover as needed.




• Align with the organisation's behavioural and cultural framework.

Skills and Experience

• Strong understanding of PAS functionality and architecture.




• Experience with Eclipse Broking, Applied Epic, or similar platforms.




• Familiarity with insurance product configuration within PAS.




• Proficient in troubleshooting and resolving complex technical issues.




• Experience with system integrations (APIs, web services, batch processes).




• Knowledge of SaaS/cloud technologies and basic network configuration.




• Understanding of enterprise security principles and secure development practices.




• Experience in API development and management (RESTful, SOAP).




• Proven track record in supporting enterprise platforms and enhancing system capabilities.




• Excellent communication skills, both technical and non-technical.




• Familiarity with ITIL Service Delivery framework.

Technical Proficiency

• Cloud platforms and SaaS/PaaS solutions




• Application and PAS configuration




• API management and integration




• Mimecast, performance testing, patch and group policy management




• Understanding of security, data and reporting (desirable), Microsoft & Google products, SaaS licensing and commercials

Culture and Conduct

• Be a role model for the organisation's purpose, values, and culture.




• Ensure all actions align with relevant conduct rules and ethical standards.

Ready to make an impact?
If you're passionate about technology and want to play a pivotal role in shaping the future of enterprise insurance platforms at a top-tier Lloyd's market broker, we'd love to hear from you.

To apply for this role please submit your CV or contact David Airey on 0191 338 7508 or at [e-mail].

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