Technical Application Specialist

Lloyds Banking Group; Manchester; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading banking group is looking for a Technical Application Specialist to join their Monitoring & Alerting team in Manchester. This role involves leveraging your skills in cloud technologies and observability to improve service delivery and mentor junior staff within a hybrid working environment. Join a forward-thinking team dedicated to transforming financial services and making a meaningful impact on technology modernization.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Demonstrable experience in observability with a Cloud focus.
• Experience in design/delivery solutions for Dynatrace.
• Proactive approach in balancing workload and competing priorities.

Responsibilities

• Analyse technical information and improve services in complex environments.
• Mentor junior team members and develop their skills.
• Evaluate and lead new Systems Management technologies.

Skills

Cloud DevOps tooling

Dynatrace

Technical mentorship

Analytical skills

Tools

GitHub

Jenkins

Azure DevOps

Spinnaker

VMWare

Job description

JOB TITLE: Technical Application Specialist

LOCATION(S): Halifax, Leeds or Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Halifax or Leeds office.

About this opportunity

This is an exciting time to join the Technology Tools team. We're on a journey to create the next generation technical platform for Lloyds Banking Group that will be at the core of one of the UK's biggest financial service transformations. We're looking for a Technical Application Specialist to join our Monitoring & Alerting team within Operations & Service Enablement.

You'll have a unique opportunity to be part of an ambitious team whose purpose is to drive our tech modernisation agenda and enable Lloyds Banking Group to become the biggest Fintech in the UK.

The ideal candidate will have demonstrable experience in observability, specifically Cloud focused, a passion for technology and commitment to delivering high-quality, scalable solutions.

What you’ll do

Using your diagnostic skills, you'll analyse technical information from a range of sources, providing highly effective solutions and strategies for improving both service and processes in complex environments.

Through the installation and maintenance of products and services, you'll make sure our high standards, policies and service levels are adhered to.

Alongside this, you'll be analysing application and performance, review existing deployments and identifying gaps or improvements.

You'll feel excited by evaluating, planning and leading on new Systems Management technologies and initiatives, ensuring that we're keeping our customer's interests at the heart of everything we do.

Inputting into risk processes and conforming with SOX and ITEC processes.

As a passionate subject matter expert, you'll mentor and nurture junior team members, developing their knowledge and skills.

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

What you’ll need

Experience on the pipeline delivery and management of Dynatrace on cloud platforms

Previous experience of design/delivery solutions for Dynatrace implementations / configuration integrations / APIs.

Cloud DevOps tooling skills – GitHub, Jenkins, Azure DevOps & Spinnaker.

We believe that collaboration is crucial, and you’ll feel the same. You’ll be excited to work with a wide range of colleagues, using keen influencing skills to bring them on the journey with you.

You'll be proactive, balancing your workload and competing priorities, identifying next steps whilst helping gather support within senior management.

It would be great if you also had

Technical knowledge of Traditional Platforms UNIX, Linux, Windows & VMWare.

Networking skills e.g. TCP/IP, SOAP, WAN Infrastructure, LAN i.e. switches / routers / firewalls / VPN's etc, HTTP / HTTP's.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

About the company

For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper.We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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