Technical Application Specialist

ZipRecruiter; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A prominent company in the insurance sector is seeking a Technical Application Specialist in London. This role involves leading the design, support, and improvement of critical policy administration systems. The ideal candidate should possess a deep understanding of PAS and relevant technical skills, with a focus on seamless operations across the platform. Candidates must have prior experience in insurance or reinsurance.

Qualifications

• Candidates must have insurance or reinsurance experience.
• Deep understanding of Policy Administration Systems (PAS) functionality and architecture.
• Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.

Responsibilities

• Acting as a senior member of the technical applications team.
• Investigating and resolving technical issues, including performance problems and security incidents.
• Maintaining accurate documentation of PAS configurations and ensuring compliance with industry standards.

Skills

Policy Administration Systems (PAS)

Troubleshooting

System Integrations

Tools

Eclipse Broking

Applied Epic

Cloud Platforms

API Management

Job description

Job Description

Technical Application Specialist

Location - London (3 days per week minimum)

Contract length - 6 months

Job Description

Technical Application Specialist, acting as our Subject Matter Expert, leading the design, support, and continuous improvement of business-critical policy administration systems. This role combines technical application support and functional system ownership to ensure seamless operations and innovation across the platform estate.

Responsibilities:

• Reports directly to the Technical Applications Lead, acting as a senior member of the technical applications team.




• Be our SME and source of knowledge for our PAS system across the entire enterprise.




• Investigate and resolve technical issues, including performance problems and security incidents, ensuring minimal disruption to business operations.




• Actively participate in projects, including upgrades, deployments, etc.




• Maintain accurate documentation of PAS configurations and ensure compliance with industry standards and best practices.




• Create and maintain knowledge base articles.




• Identify and address vulnerabilities and compliance issues through audit remediation activities, ensuring our PAS systems meet regulatory and security standards.




• Manage relationships with relevant partners, suppliers/vendors, standards

Skills and Experience:

• Deep understanding of Policy Administration Systems (PAS) functionality and architecture.




• Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.




• Familiarity with insurance products and their configuration within a PAS.




• Proficiency in troubleshooting and resolving complex technical issues.




• Experience with system integrations (APIs, web services, batch processes), as PAS often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses).

Technical skills:

• Cloud Platforms and SaaS/PaaS solutions




• Application configuration




• PAS Data Model




• API Management




• Policy Administration System configuration




• Mimecast




• Performance Testing




• Patch management, Group policy management

Understanding of:

• Security (All disciplines)




• Data & Reporting (Desirable)




• Policy Administration Systems (Insurance)




• Microsoft & Google products




• SaaS licensing & Commercials

Candidates must have insurance or reinsurance experience

Please send me a copy of your CV if you meet the requirements