Technical Analyst

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is looking for a motivated Technical Analyst to join their collaborative IT team. This exciting opportunity involves supporting a dynamic hybrid environment of datacentre hosted infrastructure and cloud services, focusing on innovative cloud technology. Ideal candidates will have a strong technical background in cloud services, networking, and cybersecurity. You will play a crucial role in managing and troubleshooting cloud services, deploying SaaS solutions, and ensuring the highest standards of client service. If you're eager to learn and thrive in a fast-paced environment, this role offers a chance to make a significant impact.

Qualifications

• Experience in managing and troubleshooting cloud services, preferably Azure.
• Knowledge of networking, virtualisation, and scripting for automation.

Responsibilities

• Manage and troubleshoot cloud services including SaaS, PaaS, and IaaS.
• Deploy and manage SaaS solutions and configure Microsoft 365 services.

Skills

Cloud Services

Networking

Virtualisation

Scripting

Cyber Security

Data Protection

Microsoft 365

Identity Management

AI Platforms

Education

2-4 years of experience in a professional environment

Tools

Azure

PowerShell

Python

Microsoft Power Platform

VMware vSphere

Job description

We are seeking a motivated Technical Analyst to join our collaborative IT team. You will help support a dynamic hybrid environment of datacentre hosted infrastructure and cloud services, as we migrate to new technology focusing on cloud.

It's an exciting opportunity for a cloud-first technologist to contribute to innovative projects and support the firm's technology strategy. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity.

This is a permanent, hybrid position. The technical team works on a rotating shift pattern on the following basis:

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There is an out of hours rota in place covered by both technical and service desk teams.

Role Responsibility

• Cloud Knowledge and Services: Manage and troubleshoot cloud services, preferably Azure. Understanding of SaaS, PaaS, and IaaS.
• SaaS Management: deploying and managing SaaS solutions.
• Networking: knowledge of IP networking, routers, switches, and firewalls.
• Windows: deployment, management, and troubleshooting of Windows clients and servers.
• Data Protection: must have a basic understanding of data protection laws and GDPR.
• Cyber Security: must have general knowledge of cyber security principles and best practices, including secure system design and AI security implications.
• Cloud Services: Microsoft 365: configuring Microsoft 365 services like Exchange Online, SharePoint Online, OneDrive, and Power Platform.
• Identity Management: knowledge of Microsoft Entra and Active Directory, including user authentication and authorisation.
• Networking Details: understanding of IPV4 subnetting and VLANs, preferably Cisco infrastructure.
• Virtualisation: knowledge of VMware vSphere and Azure VMs, including creating and managing virtual environments.
• Scripting: experience with PowerShell and Python for automation and system management.
• Power Platform: experience with Microsoft Power Platform tools.
• AI Platforms: experience with AI/LLM technology, including Copilot and Agentic AI.

About You

Ideally, you will also demonstrate:

• 2-4 years' of experience in a start up or professional environment
• Technical curiosity and interest in exploring new technologies and finding innovative solutions.
• Eagerness to learn and a proactive attitude towards continuous learning and professional development.
• Well-organised with the ability to manage multiple workloads and competing priorities.
• Ability to change priorities quickly, and handle multiple tasks in a fast-paced, changing environment.
• Ability to work independently while being a strong, dependable team player.
• An understanding of excellent client service and delivering the highest standards.
• Excellent verbal and written communication skills.

Please note that we are not accepting applications via agencies for this role at this time. Before sharing any named candidate CVs, please contact your recruitment representative. If any named CVs are sent from agencies without approval from our recruitment team, they will not be deemed valid introductions, and no agency fee will be paid.

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Created on 13/04/2025 by TN United Kingdom