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Technical Adoption Consultant – EMEA

Mind Detect

Greater London

On-site

GBP 50,000 - 90,000

Full time

8 days ago

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Job summary

An innovative firm seeks a Technical Adoption Consultant to enhance customer engagement and drive platform adoption within their advanced data analytics AI platform. In this role, you will collaborate with clients to implement solutions, conduct training, and mentor teams for self-sufficiency. Your expertise in SQL, Python, and cloud data warehouses will be pivotal in guiding customers through technical challenges and optimizing their use of AI tools. Join a dynamic environment that fosters continuous learning and offers strong career progression opportunities.

Benefits

Stock options

Excellent benefits package

Flexible working

Continuous learning and development

Meritocratic working environment

Qualifications

5+ years in a technical, data-focused consulting role.
Proficiency with business intelligence platforms.
Hands-on experience with SQL and Python.

Responsibilities

Drive customer engagement through webinars and training.
Guide customers on system and data architecture.
Assist in resolving technical challenges with data.

Skills

SQL

Python

APIs

Data Modelling

Problem-solving

Communication

Education

STEM degree

Tools

Tableau

Looker

Power BI

Snowflake

Databricks

Postman

1 week ago Be among the first 25 applicants

This range is provided by Mind Detect. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Mind Detect

World-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant – as part of the EMEA Advanced Customer Enablement (ACE) program – to join their growing team in London.

In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. You will be responsible for facilitating engagement through webinars, workshops, and training, while also mentoring customers to foster self-sufficiency.

Technical expertise will be essential in guiding customers through system and data architecture, integrating with cloud data warehouses such as Snowflake and Databricks; supporting the integration of external data sources, developing data models and ETL processes; to driving value through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role.

Responsibilities

Customer Engagement and Enablement:

Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities
Collaborate with customer teams to enhance their implementation administration
Conduct webinars, training sessions, and Art of the Possible workshops to showcase platform potential
Consult, train and mentor customers on best practices and skills to drive greater self-sufficiency

Drive Platform Adoption:

Help customers uncover new use cases and drive adoption across their teams.
Translate key business requirements into effective solutions that drive customer value
Guide customers on system and data architecture, including best practice integrations with CDW’s such as Snowflake and Databricks
Oversee the full project lifecycle, from conception to delivery and sign-off, ensuring seamless collaboration with technical consultants, architects and customers

Technical Problem Solving:

Assist customers in resolving technical challenges, working with SQL, APIs, and Python and support related to data ingestion, transformation, and visualisation
Develop and optimise data models, ETL processes, Workflows and dashboards within the platform
Provide best practices for analytics pipelines, integration strategies, performance optimisation and data governance and AI readiness
Leverage AI capabilities within the platform and integrate external AI tools and LLMs to enhance data insights, automation, and predictive analytics

Qualifications

A STEM degree (or equivalent) from a top-tier university
5+ years’ experience in a technical, data-focused, and customer-facing consulting role
Proficiency with business intelligence platforms (e.g. Tableau, Looker, Power BI).
Strong skills in SQL and Python for data modelling, integrations, and process automation
Hands-on use of APIs, including constructing calls in Postman
Familiarity with AI technologies, including LLMs, AI agents and external AI tools, to enhance data insights, automation, and predictive analytics
Deep understanding of at least one database technology (relational, columnar, or NoSQL) and familiarity with others (e.g., MySQL, Oracle, MSSQL, Vertica, MongoDB)
Knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery
Proven ability to manage technical project delivery, including scoping, planning, and risk assessment
Strong organisational skills to oversee multiple concurrent customer projects
Adaptability to shifting customer requirements and priorities
Excellent problem-solving skills, creativity, and a strategic mindset
Ability to build strong relationships as a trusted advisor, ensuring technical, business and senior stakeholders stay informed and satisfied
Clear and effective communication skills, translating technical concepts for non-technical
Thrive in a fast-paced environment with a passion for continuous learning and growth
Knowledge of large ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite, etc.).
Vertical or subject matter expertise across Marketing, Finance, Sales Operations, Manufacturing, Supply Chain, etc).
Familiarity with Security frameworks (e.g., JWT, OATH2)
A generous compensation/OTE package on offer
Stock options
An excellent benefits package
Meritocratic working environment and strong career progression opportunities
A fast growth, exciting business with an open and inclusive culture
Continuous learning and development
Great offices and flexible working

This position is open to candidates eligible to work in the United Kingdom. Sponsorship is not on offer at this time.

About us

We're a dedicated recruiter bringing together the brightest talent with organisations creating cutting-edge technology to change the world for the better.

We partner with technology providers at the forefront of meaningful innovation. And we’re here for talented individuals who are passionate about using their skills to drive positive change.

Mind Detect provides exceptional recruitment services to businesses who are leading the way in Data, Machine Learning and AI-driven technologies throughout Europe, the US and Asia.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Consulting, Project Management, and Engineering
Industries
Technology, Information and Media, Software Development, and Data Infrastructure and Analytics

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