Technical Administrator

Compleat Food Group; Tees Valley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Salary Sacrifice scheme

33 days annual leave

Retail discounts

Free product handouts

EV charging points

Grocery Aid access

Wellbeing resources

Job summary

Compleat Food Group in Middlesbrough is seeking a Technical Administrator to support the Technical team in maintaining the highest standards of food safety, quality, legality and customer compliance across site processes. This role provides essential admin and system support, ensuring accurate documentation, records and data.

You will assist audits, respond to customer requirements and drive continuous improvement with cross-functional colleagues to uphold our standards.

Qualifications

• Experience writing technical procedures / document control in a food environment.
• Prior experience in a food industry setting is preferred.
• Ability to work methodically and find solutions under pressure.

Responsibilities

• Maintain relationships with personnel across departments.
• Coordinate complaint and out-of-spec result handling and reporting.
• Log and trend data for continuous improvement and audits.
• Support generation of technical/quality data for customer KPIs.
• Ensure online customer reviews are logged and trended.
• Collaborate with NPD to finalise specs and change control.

Skills

QMS procedures

Food industry experience

Organised

Prioritisation

Deadline driven

Job description

We’re looking for a Technical Administrator to join our team at our Middlesbrough site, playing a key role in supporting the Technical team and ensuring the highest standards of food safety, quality, legality and customer compliance are maintained.

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to createFood to Feel Good - great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, includingWall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, andHarvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

Withover 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

We are backed by European private equity firm PAI Partners.

Location: Middlesbrough

Hours: Monday - Thursday: 8:30am - 5pm and Friday: 8:30am - 4pm

Purpose

The Technical Administrator will be responsible for supporting the Technical team to maintain the highest standards of food safety, quality and regulatory compliance.

The Technical Administrator will provide effective administrative and system support, ensuring accurate documentation, records and data are maintained, while supporting audits, customer requirements and continuous improvement initiatives. Working collaboratively across the business to ensure technical processes and standards are met.

Key Duties, Responsibilities & Accountabilities

• To maintain and enhance relationships with all personnel across all departments.
• To assist in the coordination of complaint and out of specification results (microbiological and chemical).
• Logging, investigation, reporting and responses within required time scales. Trending to drive both continuous improvement and action.
• To provide support to ensure generation of technical/ quality data (tabular and graphical) for submission to all customer, site and group KPI’s within required timescales
• To ensure online reviews for all customers are logged and trended
• Recipe, process specification, quality attribute sheet finalisation in collaboration with NPD Department prior to issue to production colleagues.
• Managing QMS system including document control database, review of procedures, completion of risk assessments etc.
• Issuing updated / new documents to appropriate departments and ensuring old documents are no longer in use via monitoring.
• Support and assist with unannounced BRCGS preparation & other customer specific audits
• To complete internal audits and manage subsequent non-conformances following pre-determined schedule
• To assist in the management and approval of service providers (laundry services etc.)
• Scheduled traceability exercises and mass balance exercises, including CCP and process audits on raw materials / packaging items on a scheduled basis or when otherwise required
• Assist in completion of Food Safety documentation / passports for retail customers
• Facilitation of daily taste panel and quality assessments in collaboration with other departments on site

Knowledge,Skillsand Experience

Key Skills:

• Previous experience with QMS system e.g. writing technical procedures / document control.
• Previous food industry experience
• Ability to work methodically and find appropriate solutions where challenges occur.
• Be highly organised with good prioritisation skills
• Ability to work to short deadlines

Qualifications

Why Join Us

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth:

• Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days annual leave with the option to purchase extra
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points - available at selected sites
• 24/7 access to Grocery Aid for free financial, emotional, and practical support
• Physical Wellbeing Hub - free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support - from mindfulness to lifestyle resources
• Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid
• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups - including Women @ Compleat
• New baby gift for new parents

What You Should Know About How We Recruit

At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work.

We’re proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you — confidentially and with care.

We hire the best people for our roles, not the same people. Whoever you are, wherever you’re from, we focus on what you do and the impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance.

You’ll also find benefits that support people at every life stage, plus active internal networks — including Women @ Compleat, LGBTQIA+, and Neurodiversity