Technical Account Manager | up to £80,000 | Berkshire, Hybrid

ZipRecruiter; Slough; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the Travel and Leisure industry is seeking a Technical Account Manager in Slough. You will play a pivotal role in managing customer relationships and project deliveries, requiring strong analytical, project management, and communication skills. This hybrid position offers a competitive salary package, up to £80,000, and is ideal for candidates with experience in travel and software development.

Qualifications

• 5 years of experience in a software development organization or travel company.
• Experience with travel reservations and tour operating systems.
• Ability to interact with technical and non-technical stakeholders.

Responsibilities

• Build and maintain effective customer relationships.
• Support new implementations and existing customer projects.
• Lead delivery meetings with customer teams.

Skills

Analytical skills

Project management

Communication

Customer relations

Job description

Job Description

Technical Account Manager up to £80,000 Berkshire, Hybrid

Pearson Carter are working with a very exciting client in the Travel and Leisure industry who are are partnered with giants such as TUI, EasyJet, Premier Holidays and more.

Responsibilities:

• Proactively building and maintaining effective relationships to allow growth




• Working on new implementations, from gap analysis through to production delivery, ensuring that go-live is achieved




• Supporting existing customer implementation(s)




• Liaison with internal teams to support the design, development and QA processes ensuring that all required software development is planned and delivered to agreed specifications and timescales




• Identifying opportunities to advocate for additional products or services and contribute to customer retention and renewal efforts.




• Use experience of travel/systems to assist customers in identifying new requirements (BAU change requests and new project initiatives)




• Lead Customer Project review and Delivery Meetings with customer teams including BA’s, PM’s, Testing Teams, IT and Business Managers / Directors

Experience:

• 5 years of experience within software development organisation / travel company




• Experience with travel reservations and tour operating / dynamic packaging systems




• Experience of working directly with customers and on customer sites




• Excellent analytical and project management skills




• Hands on and practical approach to delivery




• Highly versatile and at ease operating and communicating with external and internal people across all levels, both technical and non-technical

Salary

They offer an excellent salary package: up to £80,000 an excellent benefits package

Location

The client is based in Slough and they are looking for someone to be in office on a hybrid basis, 3 times per week. The role will be onsite based during the onboarding period.

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on [e-mail] or 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe - www.pearsoncarter.com