Technical Account Manager (TAM)

RTB House; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Health Insurance

Pension Contribution

Gym Allowance

25 days annual holiday allowance

Generous external training budget

Work equipment of choice

Parental leave

Work from anywhere allowance policy

Job summary

RTB House is a leading AI-driven AdTech company delivering Deep Learning-powered performance solutions. We are seeking a Technical Account Manager to lead client integrations on e-commerce sites and apps, optimize campaigns, and translate technical insights for non-technical stakeholders.

With 2+ years in online tech or digital advertising, you will handle campaign launches, debugging, and analytics tooling.

Qualifications

• 2+ years of experience in online technology, e-commerce and/or digital advertising.
• Fluent English (C1/C2).
• Basic knowledge of HTML and JavaScript.
• Experience with debugging tools (e.g. Chrome DevTools).
• Experience with Google Analytics 4; MMP knowledge is a plus.

Responsibilities

• Manage all technical issues related to campaign launching and execution.
• Supervise the creation of advertising materials (dynamic ad banners).
• Adjust campaign parameters and test how changes influence performance.
• Work closely with account managers to deliver high standards of customer service.
• Propose solutions for tools and processes.
• Anticipate market shifts and technical challenges before they impact performance; deliver preemptive solutions.
• Serve as the primary technical point of contact, translating complex concepts for non-technical stakeholders.

Skills

Fluent English

Analytical skills

Time management

Problem solving

Tools

HTML

JavaScript

Google Analytics 4

Google Tag Manager

Chrome DevTools

Job description

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget. As a Technical Account Manager (TAM), you will draw on your consultative-problem solving skills and technical understanding to help customers successfully integrate with RTB House, and ensure that the client's performance marketing goal is met. You will lead the successful integration of RTB House and the client's e-commerce websites and/or mobile applications, along with daily campaign optimization to ensure the client's goal is achieved. Our fantastic team & collaborative environment are looking forward to welcoming you. You will have a structured onboarding, a supporting team member assigned to guide you during your learning phase, and a transparent career path. You Will:

• Manage all technical issues related to campaign launching and execution;
• Supervise the creation of advertising materials (dynamic ad banners);
• Adjust campaign parameters and test how your changes influence performance results;
• Work closely with our account managers to deliver high standards of customer service;
• Propose solutions for tools and processes;
• Anticipate market shifts and technical challenges before they impact performance, delivering preemptive solutions rather than reactive fixes;
• Serve as the primary technical point of contact, effectively translating complex technical concepts into clear, value-driven insights for non-technical stakeholders.
  About 2+ years of experience in online technology, e-commerce and/or digital advertising;
• Fluent English (C1/C2 level),
• Basic knowledge of HTML and JavaScript;
• Experience with debugging tools (e.g. Google Chrome DevTools), Google Tag Manager;
• Experience in using Google Analytics 4, MMP knowledge will be an advantage;
• Experience participating in client meetings;
• Strong analytical skills;
• Good time management skills and attention to detail;
• Ability to solve problems efficiently;
• High level of motivation and willingness to learn.
  A unique opportunity to join a creative, dynamic company in online advertising!
• Private Health Insurance
• Pension Contribution
• Gym Allowance
• 25 days annual holiday allowance
• Generous external training budget
• Work equipment of choice
• Attractive parental leave
• "Work from anywhere" allowance policy in addition to a hybrid working model
• A proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)