Technical Account Manager (rtb.com)

Greenhouse Software, Inc.; Greater London; Remote; GBP 38,000 - 55,000; Full time

Benefits offered by this job

Flexible working arrangements

Bonus scheme

International environment

Training program

Job summary

RTB House, a global performance AdTech innovator, is seeking a Tech Support Specialist to operate client campaigns and troubleshoot integration issues. You will coordinate technical problems across campaign launches, work with sales to ensure top-notch service, and monitor campaign performance using analytics tools.

Ideal candidates have 2+ years in digital marketing tech support, experience with debugging tools (Chrome DevTools), Google Tag Manager, GA4, and a strong analytical mindset.

Qualifications

• 2+ years of experience in tech support, analytical roles, and campaign optimization within digital marketing.
• Experience with debugging tools (e.g. Google Chrome DevTools).
• Experience with Google Tag Manager.
• Experience with Google Analytics 4 (GA4) is a plus.
• Fluency in English and strong analytical skills are essential.
• High motivation, willingness to learn, and good time management.

Responsibilities

• Conduct the technical operations for our clients.
• Coordinate all technical issues with regards to online campaign launching and running process.
• Support technical integration between rtb.com and client’s e-commerce platform.
• Work closely with sales teams to deliver high standards of customer service.
• Monitor and analyze the effectiveness of online campaigns.
• Propose optimization solutions for processes to achieve internal and external goals.

Skills

Analytical skills

Fluency in English

Time management

Attention to detail

Campaign optimization

Motivation to learn

Tools

Google Analytics 4

Google Tag Manager

Chrome DevTools

Job description

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.

Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.

You Will:

• Conduct the technical operations for our clients;
• Coordination of all technical issues with regards to online campaign launching and running process;
• Support technical integration between rtb.com and client’s e-commerce platform;
• Work closely with sales teams to deliver high standards of customer service;
• Monitor and analyze the effectiveness of online campaigns;
• Propose optimization solutions for processes in order to achieve both internal and external goals.

Desired Experience:

• 2+ years of experience in tech support, analytical roles, and campaign optimization within digital marketing - must have;
• Experience with debugging tools (e.g. Google Chrome DevTools), Google Tag Manager.
• Experience in using Google Analytics 4, MMP knowledge will be an advantage;
• Fluency inEnglish
• Strong analytical skills are a must;
• High level of motivation and willingness to learn;
• Good time management skills and attention to detail;

We Offer:

• We believe in a healthy work-life balance and therefore prioritize flexible working arrangements - you decide whether you want to work remotely, from our office in UK, or even temporarily from any other location in the world;
• A top-of-the-market compensation package and an attractive bonus scheme;
• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• Training program, budget, and the tools necessary to develop professional skills and personally
• A rewarding career in a friendly and inspiring atmosphere with no corporate habits and a growing dynamic multi-cultural team.