Technical Account Manager New

PlayStation Sony Computer Entertainment Europe Ltd.; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading gaming technology company is seeking a Technical Account Manager I to support developers in integrating PlayStation tools. The ideal candidate will have over 3 years of experience in game development and strong communication skills. Responsibilities include managing technical relationships, facilitating partner needs, and contributing to developer events. This position offers flexible working and various team benefits.

Benefits

Training Provided

Regular team and company events

Free drinks, fruit or food

Flexible working

Free Gym or Gym Subsidy

Private Medical/Dental healthcare

Bonus/Reward Scheme

Cycle to work scheme

Game Jams

Qualifications

• Proven experience of more than 3 years in game development, QA, production, or technical support.
• Familiarity with console development environments and publishing workflows.
• Knowledge of game development pipelines and technical risks.

Responsibilities

• Support developers in adopting and integrating PlayStation tools and technologies.
• Facilitate solutions to partner needs, both proactively and reactively.
• Track, manage, and own technical relationships with assigned partner studios.

Skills

Client-centric mentality

Communication skills

Organizational skills

Tools

C/C++

Python

Java

Job description

Overview

We need an outgoing individual with technical know‑how for the Technical Account Manager I position in the Developer Technology Group. Ideal for candidates with a client-centric mentality and basic experience in game development or technical support. TAMs liaise between our platform and development teams, assisting with integrating PlayStation tech and supporting developer needs.

Responsibilities

• Support developers in adopting and integrating PlayStation tools and technologies.
• Facilitate solutions to partner needs, both proactively and reactively.
• Track, manage, and own technical relationships with assigned partner studios.
• Collaborate with internal engineering and account teams to diagnose and resolve issues.
• Document and raise developer feedback to influence platform improvements.
• Help in preparing and delivering technical presentations and training.
• Participate in developer events and contribute to knowledge-sharing initiatives.
• Maintain accurate records of partner interactions and project achievements.

Qualifications

• Proven experience of more than 3 years in game development, QA, production, or technical support.
• Familiarity with console development environments and publishing workflows.
• Knowledgeable of game development pipelines, technical risks, and cross-collaboration.
• Technical experience: basic understanding of C/C++, Python, Java, or similar programming languages.
• Strong communication and organizational skills.
• Skilled and proficient in presenting technical information to varied audiences.
• Ability to work independently and prioritize multiple tasks.
• A service- or customer-centered demeanor and soft skills.

Benefits

• Training Provided
• Regular team and company events
• Free drinks, fruit or food
• Flexible working
• Free Gym or Gym Subsidy
• Private Medical/Dental healthcare
• Bonus/Reward Scheme
• Cycle to work scheme
• Game Jams