Technical Account Manager (Israel), ES - EMEA-Partner

Amazon; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

Join a dynamic team at an industry-leading organization, where you'll become a pivotal Technical Account Manager, guiding diverse clients through their AWS journey. This role is not about sales; it's about becoming the trusted advisor for businesses of all sizes, from startups to Fortune 500 companies. You'll leverage your technical expertise to help clients optimize their AWS environments, ensuring they achieve maximum value from the cloud. If you're passionate about technology and customer success, this is your chance to make a significant impact in a fast-paced and innovative environment. Embrace this opportunity to drive transformation and innovation with a forward-thinking company!

Qualifications

• 3+ years of technical engineering experience required.
• Experience with AWS services or other cloud offerings is essential.

Responsibilities

• Craft and execute strategies for AWS service adoption.
• Provide technical guidance and advocacy to customers.

Skills

Technical Engineering

Troubleshooting

Customer-facing Skills

Risk Management

Cloud Services Knowledge

Education

Bachelor's Degree

Tools

AWS Services

EC2

S3

DynamoDB

RDS

Lambda

CloudFront

Job description

Technical Account Manager (Israel), ES - EMEA-SPS

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.

The Role

As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.

The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!

About the Team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Minimum Qualifications

1. 3+ years of technical engineering experience
2. Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
3. Bachelor's degree
4. Experience with AWS services or other cloud offerings
5. Experience in internal enterprise or external customer-facing environment as a technical lead

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.