Technical Account Manager

Morepeople 01780; Wisbech; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fresh produce company in Wisbech is seeking a quality-focused professional to oversee customer expectations and technical decisions. In this role, you'll lead KPIs, coordinate new product development, and ensure food safety standards. Ideal candidates will have HACCP Level 3 and Food Safety Level 3, along with experience in the produce sector. Join a supportive team and make a real impact in the industry.

Benefits

Life Insurance

Personal Accident Cover

Hotel Discounts

Shopping Discounts

EV Charging

Flexible Working

Private Healthcare

Qualifications

• Strong knowledge of food safety and quality.
• Ready for customer visits and grower meetings.
• Skilled at managing data and spotting trends.
• Comfortable with customer systems.

Responsibilities

• Keep teams aligned on customer expectations and standards.
• Be a key voice in technical meetings.
• Own and report KPIs, driving continuous improvement.
• Represent the business at customer events and conferences.

Skills

Knowledge of food safety and quality

Experience in produce or horticultural sectors

Analytical skills

Confident engagement and persuasion

Commercial awareness

Tech-savvy with Excel, PowerPoint, and Word

Education

HACCP Level 3

Food Safety Level 3

Job description

What you'll be doing

• Keep teams aligned on customer expectations, codes of practice, and standards.
• Be a key voice in technical meetings, steering customer-focused decisions.
• Own and report KPIs, driving continuous improvement.
• Represent the business at customer events, conferences, and benchmarking sessions.
• Lead customer visits, trials, and first runs with precision and professionalism.
• Coordinate NPD and Specifications, sign off packaging, and manage samples.
• Lead investigations, resolve issues, and drive corrective actions.
• Spot opportunities to boost quality and service, tracking wins across the site.
• Mentor and support the site Technologist, ensuring smooth day-to-day operations.

What you'll bring

• HACCP Level 3 & Food Safety Level 3 - Strong knowledge of food safety and quality.
• Full Driving Licence - Ready for customer visits, grower meetings, and events.
• Experience in produce, chilled, prepared foods, agricultural, or horticultural sectors.
• Confident at engaging, persuading, and collaborating.
• Commercial Awareness - Understanding how technical decisions affect business success.
• Analytical & Organised - Skilled at spotting trends, managing data, and keeping things on track.
• Customer Systems Know-How - Comfortable working with customer systems.
• Tech-Confident - Skilled with Excel, PowerPoint, and Word.

Why join us?

This is a fantastic opportunity to step into a high-profile role and gain exposure to exciting projects, valued customer accounts, and passionate teams. You'll be part of a supportive, forward-thinking business where your ideas matter and your work has real impact.

Perks & Benefits:

• Life Insurance
• Personal Accident Cover
• Hotel Discounts
• Shopping Discounts
• EV Charging
• Flexible Working
• Private Healthcare (via salary sacrifice)

Ready to make your mark? Apply today and join us in shaping the future of fresh, quality produce.

For further information, contact Luan at MorePeople on 01780 480530