Technical Account Manager

b3 jobs; West Midlands Combined Authority; On-site; GBP 50,000; Full time

Job summary

Une entreprise familiale, multi-sites, recherche un Gestionnaire de Comptes Techniques pour garantir la satisfaction des clients dans le secteur du retail et de la restauration. Vous serez le contact principal pour certains clients clés, assurerez la qualité des produits et le respect des normes, et collaborerez avec les équipes internes pour le développement de produits en fonction des attentes des clients. Le candidat doit avoir au moins un diplôme en sciences alimentaires et de l'expérience dans le secteur.

Qualifications

• Éduqué au niveau du diplôme en science alimentaire ou en domaine connexe.
• Expérience avérée en fournissant aux grands détaillants.

Responsibilities

• Être le principal contact technique pour les clients de détail clés.
• Collaborer avec d'autres équipes pour développer de nouveaux produits.
• S'assurer que tous les produits sont sûrs, légaux et de haute qualité.
• Mettre à jour les procédures techniques et participer aux audits.

Skills

Customer Relationship Management

Product Development

Quality Assurance

Technical Communication

Education

Degree in Food Science or related subject

Job description

Technical Account Manager

This position is with a multi-sited, family-run business renowned for delivering top-quality products to both the retail and foodservice sectors. The company is dedicated to excellence in customer service, innovation, and sustainability.

About the Technical Account Manager job

The Technical Account Manager will be the main port of call for specified retail customers, external and third-party audits, representing the company.

Key tasks

• Act as the main technical contact for key retail customers. Make sure their needs are clearly understood, share updates regularly, and develop and maintain strong, trusting relationships.
• Work with teams across the business to develop new products and packaging that meet customer expectations. Keep customers informed and involved through samples, meetings, and clear communication.
• Help make sure all products are safe, legal, and high quality. Handle complaints, support audits, and work closely with the factory to keep standards high and fix any issues quickly.
• Keep technical procedures and company policies up to date. Take part in audits and work with suppliers to make sure they always meet company standards.

About You

• The successful candidate shall be educated to degree level in a food science or related subject as well as a proven background of experience supplying into major retailers.

More details

The Technical Account Manager job (ref:8929) and is payingc.£50,000according to your experience.

The site is based in the West Midlands and is commutable from Redditch, Worcester, Stratford-upon-Avon, Banbury, Cheltenham, Evesham, Royal Leamington Spa, Alcester and surrounding areas.

The working hours are Monday - Friday.

Alternate job titles - Technical Customer Manager | Food Technical Account Manager | Technical Manager | Food Manufacturing Jobs