Technical Account Manager

Executive Integrity; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A global executive search consultancy is seeking a Technical Account Manager to enhance customer experience and service delivery in satellite communications. Candidates should have a background in telecoms and be confident communicators. The position offers performance bonuses, flexible paid time off, and a chance to contribute to innovative solutions in remote connectivity. This role requires eligibility to travel within Europe and a UK/EU passport.

Benefits

Performance bonuses

Flexible paid time off

Private healthcare

Monthly phone allowance

Qualifications

• Prior experience in maritime environments is a strong plus.
• Eligible to travel within Europe; UK/EU passport required.

Responsibilities

• Act as a bridge between technical support, operations, and customers.
• Host operational calls and ensure seamless ticket handling.
• Collaborate cross-functionally with teams across Europe and India.
• Influence innovation in satellite and network-based connectivity solutions.

Skills

Background in VSAT, satellite communications, or telecoms

Experience in applications, customer success, or network engineering

Confident communicator

Customer-first mindset

Job description

Job Title: Technical Account Manager - Maritime

Location: UK or Europe

Who are we recruiting for?
A fast-growing, high-impact tech innovator transforming global connectivity in remote environments. After significant growth and proven success across Europe and the US, they are now looking to expand their team by hiring a Technical Account Manager.

What will you be doing?

• Act as the assured bridge between technical support, operations, and customers, delivering world-class service

• Host operational calls, provide portal training, and ensure seamless ticket handling

• Collaborate cross-functionally with teams across Europe and India

• Travel across Europe twice a quarter, plus occasional visits to Miramar

• Influence innovation in satellite and network-based connectivity solutions

Are you the ideal candidate?

• Background in VSAT, satellite communications, or telecoms

• Experience in applications, customer success, or network engineering

• Prior experience in maritime environments a strong plus

• Confident communicator with a creative and customer-first mindset

• Eligible to travel within Europe; UK/EU passport required

What's in it for you?

• Performance bonuses

• Flexible paid time off & national holidays

• Private healthcare and monthly phone allowance

• Work with brave innovators changing the face of remote connectivity

• Join a vibrant, refreshed team where your ideas shape the future

Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.