Technical Account Manager

Geary's Bakeries Ltd; Glenfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading bakery company in Glenfield is seeking a 3rd Party Technical Account Manager to oversee supplier compliance with food safety and quality standards. The role will work closely with the NPD manager, focusing on supplier audits, product approvals, and maintaining quality controls. Candidates should have relevant qualifications and be self-motivated. This position requires excellent communication skills and the ability to work independently.

Benefits

BUPA Cashback scheme

Death in Service

Cycle to Work scheme

Free bread

Referral bonus up to £500

Qualifications

• Self-motivated and able to work independently.
• Strong communication and relationship building skills across all levels.

Responsibilities

• Provide technical guidance and support to the 3rd Party NPD Manager.
• Conduct onboarding and continuous monitoring audits for suppliers.
• Create specifications for 3rd party finished products.

Skills

Lead Auditor Certification

Food Science Degree or Equivalent

HACCP level 4

Knowledge of food regulations and packaging requirements

Weights and Measures

SEDEX

BRCGS Manufacturing requirements

Retailer Standards

Supplier relationship Management

Project management

Experience within a food manufacturing environment

Education

Food Science Degree or Equivalent

Job description

Overview

3rd Party Technical Account Manager

Days of Work: Monday to Friday

Location: Glenfield (LE3 8JR) and Barrow Upon Soar (LE12 8LD)

The Role: Our Jason's brand is continuing to grow, and we need to ensure that our 3rd party partners we take on board to manufacture on our behalf, work to the same Food Safety, Quality and Integrity Standards as ourselves. Working alongside the NPD manager you will be responsible for initial product approval in line with Brand requirements, supplier approval including audit and action close outs, specification sign off and artwork sign offs. This role is a supplier facing position that will bring any gaps between our technical standards and the suppliers current position aligned. You will ensure supplier efficiencies, Food Safety standards, provide guidance, support and strategic solutions in order for successful launch and continued Quality and Integrity.

About Us

At Geary's, we're on a crusade to make proper bread more accessible to more people. We're passionate about re-imagining the way Great Britain thinks about their everyday loaf. This passion is at the heart of everything we do, and have done, since 1906.

We are 'born and bread' in Leicestershire and proud of our long-standing heritage. Today we operate from three sites on a 24/7 operation and we're made up of over 800 people: a friendly, diverse, and outgoing team, passionate about making a difference to the bakery industry.

We provide full training and support, and the chance to learn new skills from some of the best master bakers in the country. We invest in those who are committed to our craft and offer great opportunities to develop into supervisory and management roles. Our brilliant benefits include BUPA Cashback scheme, Death in Service, a Cycle to Work scheme and free delicious bread!

Plus, if you refer a friend to join our team, you could earn up to £500!

#wearegearys

Key Areas of Responsibility

• Providing Technical Guidance and support to the 3rd Party NPD Manager
• Conduct onboarding audits for 3rd party supplier and continuous monitoring audits as production progresses
• Attend pre-production and 1st production trails of launching new products
• Provide guidance and support to suppliers where necessary
• Review supplier specifications of raw materials to ensure they are in line with company requirements
• Create technical information for artwork back of packs and review proposed designs in line with Regulation No. 1169/2011, the Food Information to Consumers (FIC) Regulation
• Review Microbiological and chemical analysis to ensure product conforms to legal limits and any claims can be justified.
• Agree in conjunction with the 3rd Party NPD Manager, quality attributes minimum and target standards.
• Create customer specifications for 3rd party finished products in Company format.
• Project planning in conjunction with the 3rd Party NPD Manager
• Create and maintain records of all meetings and actions with supplier to ensure transparency and update relevant parties on progress.
• Continuous Professional Development to ensure understanding of Regulation, retailer and BRCGS requirements are kept up to date.
• Conduct buy backs of products following launches and raise any issues in conjunction with the NPD Manager.
• Instigate mock product recall exercises based on risk to the business on 3rd party manufacturers.
• Co-ordinate complaint investigations and draw up responses for the Complaint Co-ordinator following conclusion of the investigation.
• Monitor all supplier performances on adherence to quality and number of complaints.

About You

At Geary's, we look for people who show up every day to do their best. We're a passionate, friendly team and look for the same qualities when seeking to grow our team. We firmly believe your attitude and approach is just as important (if not, more so) than the skills and experience on your CV.

We're looking for someone who is:

• Self-motivated and can be left to their own devices
• Ability to remain calm and positive under pressure
• Personable with strong communication and relationship building capabilities across all levels of the business

Skills and Experience

• Lead Auditor Certification
• Food Science Degree or Equivalent
• HACCP level 4
• Knowledge of food regulations and packaging requirements
• Weights and Measures
• SEDEX
• BRCGS Manufacturing requirements
• Retailer Standards
• Supplier relationship Management
• Project management
• Experience within a food manufacturing environment, although bakery is preferred it is not essential as training can be given.

Please submit a CV in application. No agencies.

If you have not heard from us within seven days, unfortunately you have not been successful on this occasion, but we wish you every success in your search for a new position.

All applicants must have the right to work in the UK, at point of interview, and for the tenure of employment contract. As part of the recruitment process, you will be asked to provide documented evidence of your eligibility to work in the UK