Fashion Frontline Associate - Style & Service

MS; Douglas; On-site; GBP 17,000 - 21,000; Full time

Job summary

M&S in the UK is hiring a Customer Assistant for our Fashion, Home & Beauty sections. You’ll deliver style advice and five-star service on the shop floor, helping customers discover on-trend products and drive sales.

You’ll work in a fast-paced environment, use digital tools like the Sparks App to enhance the customer experience, and maintain high standards while collaborating with the team to meet daily challenges.

Responsibilities

• Deliver style advice and five-star service on the shop floor.
• Help customers discover fashion, home and beauty products.
• Play a frontline role in delivering the M&S transformation and customer experience.
• Utilise digital tools to enhance the shopping experience and efficiency.

Job description

M&S in the UK is hiring a Customer Assistant for our Fashion, Home & Beauty sections. You’ll deliver style advice and five-star service on the shop floor, helping customers discover on-trend products and drive sales.

You’ll work in a fast-paced environment, use digital tools like the Sparks App to enhance the customer experience, and maintain high standards while collaborating with the team to meet daily challenges.