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Complexio's Foundational AI works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently.
Complexio is a joint venture between Hafnia and Símbolo, in partnership with Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan.
About the role:
- Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope
- Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes
- Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs
Requirements
- Project Execution & Delivery
- Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards
- Define project plans, objectives, scope, deliverables, and KPIs to measure success
- Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions
- Track progress, identify risks early, and implement mitigation strategies
- Customer Engagement & Use Case Implementation
- Work closely with customers to understand their business challenges and map solutions to their needs
- Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities
- Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle
- Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization
- Stakeholder & Resource Management
- Align internal teams and external partners on project objectives, ensuring smooth collaboration
- Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation
- Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations
- Process & Continuous Improvement
- Establish and refine project management frameworks, methodologies, and best practices for efficient execution
- Leverage agile methodologies where applicable, iterating on project deliverables based on feedback
- Contribute to internal knowledge-sharing and documentation of lessons learned from past projects
Key Skills & Experience
- Strong project management experience in AI, SaaS, or data-driven enterprise solutions
- Expertise in managing customer-facing projects, balancing technical execution with business impact
- Solid understanding of AI/ML concepts, data integration, and enterprise software implementation
- Excellent communication and stakeholder management skills, with the ability to translate technical details into business value
- Experience with agile methodologies, Jira, and project management tools
- Ability to thrive in a fast-paced startup environment, handling multiple priorities with autonomy
Benefits
- Join a pioneering joint venture at the intersection of AI and industry transformation
- Work with a diverse and collaborative team of experts from various disciplines
- Opportunity for professional growth and continuous learning in a dynamic field
- (Remote must be within 4-5 hours of CET timezone)
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Project Management and Information TechnologyIndustries
Technology, Information and Internet
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