Tech Lead

Motability Operations Limited; Bristol, City of Edinburgh; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading company is seeking a Software Engineer to provide technical leadership within product teams. The role involves guiding team members in solution design, ensuring alignment with technical standards, and mentoring engineers. Ideal candidates will have significant full-stack development experience and strong collaborative skills.

Benefits

Competitive reward package including an annual discretionary bonus

15% non-contributory pension

28 days annual leave with options to purchase and sell days

Funded Private Medical Insurance

Employee Discount Scheme

Qualifications

• Significant experience as a full-stack software engineer.
• Demonstrated leadership in a team environment.
• Ability to mentor other Software Engineers.

Responsibilities

• Provide technical leadership within the team.
• Guide team to design solutions aligning with product goals.
• Ensure quality of code and security.

Skills

Coding

Problem Solving

Team Leadership

Communication

Job description

About The Role

You will be providing technical leadership in team in a value stream within one of our product tribes. You will be responsible for guiding the team to design and develop solutions which align with product goals and vision. All the while you will ensure solutions are secure, efficient, and resilient. You will provide technical expertise to your team and advise product stakeholders on all technical aspects of feature delivery.

Key Responsibilities

• Help shape and communicate the technical vision and goals within the team
• Ensure implementation and solutions are aligned to MO’s tech stack and design patterns / architectural principles
• Help the team employ strategies to avoid over-engineering
• Identify & help mitigate technical risk
• Help make technical decisions in the team, and help share decisions wider where appropriate
• Ensure the quality of the code & safety/security of work produced by the team
• Champion engineering best practices and mentor team members, fostering knowledge sharing
• Seek opportunities for enhancing developer experience
• Help reduce any “toil” (manual, repetitive, and error-prone work that does not add business value) through automation etc.
• Ensure delivery of SRE principles such as automation of operations, observability and reliability measurement
• Promote innovation within the team
• Provide input into wider (cross team) initiatives, and contribute to Engineering team goals
• Build relationships with key stakeholders, and collaborate effectively with others inside and outside the team, including technical partners where appropriate
• Ensure the creation and maintenance of good technical documentation
• This is a hands-on role, and coding is a key part of this role

About You

You have significant experience of being a Software Engineer and have demonstrated some technical leadership within a team setup.

• You have a passion for coding
• You are curious, and keep yourself updated with IT industry trends
• You embrace change and actively seek ways to improve your professional self
• You take a keen interest in solving problems
• You can coach and mentor other Software Engineers
• You communicate effectively to both technical and non-technical audiences
• You are delivery and customer focused
• You are comfortable dealing with third parties and constructively challenging technical approaches & persuasively suggesting alternate approaches, as & when required

Minimum criteria
You’ll need all of these:

• Significant experience as a full-stack software engineer
• Demonstrated experience in providing technical guidance and contributing to architectural and design decisions
• Experience in coordinating with stakeholders and managing timelines, with a focus on delivering high-quality code and products
• Proven ability to mentor and support team members, fostering a collaborative and productive environment
• Strong communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical audiences

Who you’ll be working with
In addition to other Software Engineers/Engineers-in-Test, you'll collaborate closely with:

• Product Managers/Owners and Designers: to align technical solutions with product vision and user experience
• Scrum Masters: to create a positive and productive team environment, to remove blockers, to help maintain a predictable delivery cadence with a healthy mix of “build” and “run”, and to support continuous team improvements
• Engineering Managers and Technical Principals: for team leadership, architectural guidance and technical strategy
• Other Tech Leads: for collaboration, knowledge sharing, and aligning technical approaches within the product domain
• Security, Architecture, Data and Platform teams: to maintain alignment with broader organisational Tech goals

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers.It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, the benefits you can expect are:

• Competitive reward package including an annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• 28 days annual leave with option to purchase and sell days
• Free fresh fruit and snacks in the office
• 1 day for volunteering
• Funded Private Medical Insurance cover
• Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
• Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
• Funded health screening for over 50s
• Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
• Employee Discount Scheme with an app to save on the go
• Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
• Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.