Tech Expert 40 hours/week - Uxbridge Chimes Centre

TN United Kingdom; Uxbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Tech Expert in Uxbridge, where you will empower customers to maximize their tech experience. This role involves troubleshooting devices, supporting customer inquiries, and training new staff. With a focus on continuous improvement and exceptional service, you will play a vital role in maintaining high customer satisfaction. Enjoy a competitive remuneration package, generous holiday entitlement, and flexible benefits tailored to you and your family. This is an exciting opportunity to work with one of the UK’s most trusted brands, making a real difference in customers' lives.

Benefits

25 days of holiday plus bank holidays

Paid leave for charity projects

Flexible benefits package

Market-leading parental leave policies

Employee discounts

Retail vouchers

Pension plans

Share schemes

Qualifications

• Experience in customer support roles, particularly in tech environments.
• Ability to troubleshoot and repair electronic devices.

Responsibilities

• Support customers with tech issues and repair faulty devices.
• Train new team members and enhance customer satisfaction.

Skills

Customer Support

Tech Troubleshooting

Team Training

Communication Skills

Education

High School Diploma

Technical Certification

Job description

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Tech Expert 40 hours/week - Uxbridge Chimes Centre, Uxbridge

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Client:

Vodafone

Location:

Uxbridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9c0b4f26fe83

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Location: Uxbridge Chimes Centre
Salary: Above Real Wage + Capped Rewards
Hours: 40 hours per week

At Vodafone UK Retail, it's our job to help customers get the most out of their tech—tech that's here to change every day. Be at the forefront of one of Britain's best-loved brands and feel unlimited, just like our services and benefits!

Please note: If your application is successful, your personal details and application will be shared with our Franchise Partner.

What will you be doing?

From supporting customers to repairing faulty devices, our technology experts never stand still. They open what’s possible for customers who may be struggling with their tech and coach others to reach their best. Whether training new team members, helping during the lunchtime rush, cashing up, or discussing how to keep customer satisfaction levels sky high at team meetings, you'll keep things constantly improving.

Who are we looking for?

We seek individuals who are level-headed, have a mature mindset, combined with enthusiasm, energy, and drive. This role can be demanding, requiring commitment to some weekend work as well as weekdays. For the right person, it’s an excellent opportunity to work for one of the UK’s most valuable brands.

What’s in it for you?

An excellent remuneration and bonus package, 25 days of holiday entitlement plus bank holidays, and paid leave for charity projects. We offer a flexible benefits package tailored to you and your family, including market-leading parental leave policies, employee discounts, retail vouchers, pension plans, and share schemes. We are committed to supporting your career with Vodafone.

Together we can

Vodafone UK is regulated by the Financial Conduct Authority. All offers of employment are subject to background checks, including criminal (DBS) and financial checks, to meet regulatory standards.