Tech Client Support Specialist (German)

JR United Kingdom; Northampton; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Join a fast-growing B2B tech sales agency as a Tech Client Support Specialist. In this role, you will support German-speaking clients, engage in learning IT software solutions, and enjoy hybrid working in a multicultural environment with strong career progression opportunities.

Benefits

28 days paid leave

Up to 4 bonus days off

Meal vouchers

Gift cards

Team competitions

World-class training

Qualifications

• German is your 1st language.
• Self-motivated and eager to learn.

Responsibilities

• Respond to inbound B2B queries from German-speaking customers.
• Collaborate with internal teams to resolve escalations.

Skills

Proactivity

German language proficiency

Customer engagement

Job description

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Tech Client Support Specialist (German), Northampton

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Client:

EIMS

Location:

Northampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

10

Posted:

09.06.2025

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Job Description:

Launch Your Tech Career with EIMS Global!

Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote

OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses)

EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the UK, Spain, USA, New Zealand, South Africa, and the Philippines. We partner with tech giants like Adobe, SAP, HP, and Dell, delivering world-class solutions that help them grow faster and smarter.

We’re known in the industry as the “ROI Experts” – and now, we’re looking for talented German-speaking individuals to join our winning team during this exciting time of global expansion.

If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech.

What You’ll Be Doing

• Respond to inbound B2B queries from German-speaking customers (DACH region)
• Learn to understand and explain IT software solutions
• Build rapport with decision-makers and identify opportunities to upsell or expand support
• Collaborate with internal teams to resolve escalations and provide top-tier service
• Engage in continuous learning to build your tech knowledge and grow fast in your role

What’s In It For You?

• OTE: £28,000–£32,000 in your first year (base salary + performance bonuses)
• Hybrid working: Mon/Fri remote, Tue–Thu in our Bournemouth office
• 28 days paid leave, with up to 4 bonus days off for top performance
• Fun perks & incentives: meal vouchers, beach targets, gift cards, team competitions
• Career progression to Channel Sales, Inside Sales, or Management roles (95% of our leadership team has been promoted internally!)
• Watch Claudette's story here.
• World-class training: Instant access to our 30+ years of expertise via EIMS University
• Multicultural, inclusive team culture that celebrates success and supports your growth
• Check us out on Instagram: @eimsbiz

Who are you?

• Self-motivated, proactive & hungry to learn
• German is your 1st language.
• Strong appetite to be the best!

Ready to Launch Your Tech Career?

This is your chance to join a company where your hard work = real results, recognition, and career progression in a booming industry.