Tech Client Support Specialist (German)

JR United Kingdom; Doncaster; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A leading B2B tech sales & marketing agency is seeking German-speaking individuals to launch their tech careers. In a hybrid work environment, you’ll respond to customer queries, understand IT software solutions, and engage in continuous learning, while enjoying strong career growth and training opportunities.

Benefits

28 days paid leave + up to 4 bonus days

Meal vouchers and gift cards

Career progression to sales or management roles

World-class training via EIMS University

Team competitions

Inclusive, multicultural team culture

Qualifications

• German as your first language.
• Self-motivated and proactive.

Responsibilities

• Respond to inbound B2B queries from German-speaking customers.
• Learn to understand and explain IT software solutions.
• Identify upsell opportunities by building rapport with decision-makers.

Skills

Proactivity

Eagerness to learn

Customer engagement

Job description

Launch Your Tech Career with EIMS Global!

Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote

OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses)

EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the UK, Spain, USA, New Zealand, South Africa, and the Philippines. We partner with tech giants like Adobe, SAP, HP, and Dell, delivering solutions that help them grow faster and smarter.

We’re known as the “ROI Experts” and are looking for talented German-speaking individuals to join our team during this exciting time of expansion.

If you have drive, curiosity, and hunger to grow, we’ll provide training, support, and a clear path to success in the high-paying tech industry.

What You’ll Be Doing

• Respond to inbound B2B queries from German-speaking customers (DACH region)
• Learn to understand and explain IT software solutions
• Build rapport with decision-makers and identify upsell opportunities
• Collaborate with internal teams to resolve escalations and provide top-tier service
• Engage in continuous learning to build your tech knowledge

What’s In It For You?

• OTE: £28,000–£32,000 in your first year (base salary + bonuses)
• Hybrid working: Mon/Fri remote, Tue–Thu in Bournemouth office
• 28 days paid leave + up to 4 bonus days
• Perks & incentives: meal vouchers, gift cards, team competitions
• Career progression to sales or management roles
• World-class training via EIMS University
• Inclusive, multicultural team culture
• Follow us on Instagram: @eimsbiz

Who are you?

• Self-motivated, proactive, eager to learn
• German as your first language
• Ambitious to excel

Ready to launch your tech career? Join us where your hard work leads to real results, recognition, and career growth in a booming industry.