Team Member - Tesco Cafe

ENGINEERINGUK; Craigavon; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a vibrant café team where you will play a key role in delivering exceptional customer service. As a Team Member, you'll engage with customers, prepare delicious food, and maintain high standards of cleanliness and safety. This role offers daily challenges, flexible working hours, and opportunities for progression in a supportive environment. Enjoy a great work-life balance with benefits like discounts, retirement plans, and generous holiday entitlement. Be part of a diverse team dedicated to creating a welcoming atmosphere for all customers.

Benefits

Colleague Clubcard discounts

Flexible working requests

Retirement savings plan

Life Assurance

Wellbeing resources

Exclusive discounts

Uniform provision

28 days holiday including Bank Holidays

Access to colleague networks

Inclusion initiatives

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and courteously.
• Adhering to food safety and hygiene standards.

Skills

Customer Service

Health and Safety Knowledge

Teamwork

Communication Skills

Multitasking

Job description

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About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're involved in everything - a bit of cooking, chatting with customers, and making an impact. You'll ensure that every dish you prepare and serve meets our menu standards and safety regulations. Additionally, you'll keep the environment tidy, from kitchen equipment to customer tables.

This lively role offers daily challenges, flexible working hours, opportunities for progression, and more.

Note: You must be 18 or over to apply.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and courteously.
• Adhering to food safety and hygiene standards and maintaining records.
• Practising FIFO stock rotation to keep food fresh.
• Accepting deliveries and storing food safely.
• Following operational policies and procedures.
• Preparing, cooking, and serving food as per our menu.
• Maintaining standards and ensuring food availability.
• Knowing our menu thoroughly and serving accurately.
• Handling customer complaints and informing the Café Manager.
• Staying informed about business updates and initiatives.
• Clearing and sanitising tables to keep the café clean.

Minimum requirements

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Good communication and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative and organisational skills.
• Adaptability in a fast-paced environment.

Benefits

Enjoy a great work-life balance and benefits such as:

• Colleague Clubcard discounts after 3 months, increasing over time.
• Flexible working requests from day one.
• Retirement savings plan, Life Assurance, wellbeing resources.
• Exclusive discounts on various purchases.
• Uniform provision and supportive policies.
• Starting holiday entitlement of 28 days including Bank Holidays.
• Access to colleague networks and inclusion initiatives.

About Us

With 329 cafes nationwide, our teams are dedicated to providing excellent customer service in a welcoming environment. We celebrate diversity and strive for an inclusive culture, welcoming applicants from all backgrounds and offering flexible working options. We are proud to be a Disability Confident Leader and committed to accessibility and inclusion.

Note: During high application volumes, roles may close early. We provide feedback only to interviewed candidates.