Team Member - Teesside

GOALS; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a leading five-a-side football centre, where you can thrive in a vibrant, fast-paced environment. As a Team Member, you will play a crucial role in enhancing customer experiences, whether serving at the bar or welcoming guests at Reception. This dynamic position offers a chance to engage with customers, ensuring they enjoy their time and return for more. Join a passionate team dedicated to delivering exceptional service while enjoying benefits like a bonus scheme, team incentives, and fun annual events. If you're ready to make an impact in a lively sporting setting, this role is perfect for you!

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Employee assistance careline

Bonus scheme based on KPIs

Team incentives

50% Discount on products

Free individual pitch hire

Annual events

Uniform provided

Qualifications

• Ability to create rapport with customers and handle busy environments.
• Outgoing personality with excellent communication skills.

Responsibilities

• Deliver high standards of service in a fast-paced environment.
• Handle face-to-face inquiries and manage cash transactions.

Skills

Customer Service

Sales Skills

Computer Literacy

Cash Handling

Communication Skills

Job description

Team Member - Teesside

Zero Hours

Goals is the premier five-a-side football centre operator in the UK, offering state-of-the-art facilities throughout the country. We pride ourselves on exceeding customer expectations in service delivery and the quality of our facilities.

We employ people who are passionate about delivering these promises and who thrive in a fast-paced and fun sporting environment. As a fast-growing company, we offer opportunities for those with the skills to match their ambition.

Goals currently have a vacancy available which covers the two roles below:

Bar Staff

We need someone who can handle the rush of a busy environment, has a smart appearance, and a positive sales and service-driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and return again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party, or a post-match pint; we want to deliver the highest standards in a professional and efficient manner.

Receptionist

We seek a Receptionist to complement our dynamic and motivated Reception team. As this position is Front of House, you will need a very outgoing personality and the ability to work under pressure. Key skills that would benefit an applicant include computer literacy, cash handling, dealing with face-to-face inquiries, and excellent telephone sales skills.

As part of our service requirement, you will be expected to work shifts that include evenings and weekends. Since bar work is included, we require applicants to be 18+.

In return, we will provide you with an exciting and bustling working environment that will motivate and reward you.

Benefits:

• Birthday Holiday
• Paid breaks
• Pension scheme
• Access to employee assistance careline for you and your family
• Bonus scheme based on KPIs
• Team incentives
• 50% Discount on Goals-related products (party function hire, food)
• Free individual pitch hire
• Annual events – Christmas night out
• Uniform provided
• Fantasy football team league with prizes