Team Member Plus

Billy Butlin; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Live-in accommodation available

Apprenticeships (Food & Beverage Level

Retailer Level 2 Apprenticeship

Job summary

Butlin's is seeking a friendly Team Member Plus to join our guest-focused teams. You’ll rotate across guest-facing areas, cleaning, serving, and supporting guests to create memorable breaks.

No prior experience is required; a positive attitude and willingness to learn matter most. A 90‑day induction and buddy support help you settle in as you start your hospitality career at Butlin's.

Qualifications

• FA Level 1 or equivalent qualification.
• Personal Licence qualification is desirable.
• NCPLH or equivalent hospitality safety training.
• ERCA and High Ropes qualifications are a plus.
• Football Archery GB qualification welcomed.

Responsibilities

• Clean guest accommodations on Mondays and Fridays.
• Work across areas such as Sports/Activities, Restaurants, Buffets, Bars, Shops and the Fairground.
• Participate in apprenticeships like Food & Beverage Team Member Level 2 and Retailer Level 2.
• Benefit from a 90‑day induction and a buddy to help you settle in.

Education

FA Level 1

Personal Licence Qualification

NCPLH

ERCA

High Ropes

Football Archery GB

Job description

About the Role

Job DescriptionDescription At Butlin's, we believe in the power of getting involved, and as a Team Member Plus, that's exactly what you'll do! You won't be confined to one department; instead, you'll be a vital part of various teams, ensuring our guests have an unforgettable experience. No two days will be the same! Your week will kick off with cleaning guest accommodations on Mondays and Fridays, while the rest of your time will be spent in exciting areas like: Sports & Activities Restaurants & Quick-Serve Food Buffets, Bars & Shops The Fairground And guess what? You might even get to work in more than one area during your shifts! Interested in learning while you work? We offer apprenticeships like the Food & Beverage Team Member Level 2 and Retailer Level 2 Apprenticeship Training Courses. We'd love to share more about these opportunities during the recruitment process.

About You

We're on the lookout for enthusiastic, fun-loving multi-taskers who thrive on learning new skills and collaborating with others. No prior experience? No problem! What truly matters is your positive attitude, energy, and a genuine passion for making a difference in our guests' experiences. When you join us, you'll benefit from a comprehensive 90-day induction plan and have a buddy to support you as you settle in. If you're aiming for a career in hospitality, this role offers fantastic hands-on experience in our most guest-facing areas.

If you have any of the following qualifications, we'd love to hear from you:

• FA Level 1
• Football Archery GB
• ERCA
• High Ropes
• NCPLH
• Personal Licence Qualification

The Details

• Full-time role
• 30-35 hours per week, across 5 days out of 7
• Includes evenings and weekends
• Live-in accommodation available for those relocating
• Must be over 18

About Butlin's

Did you know that Billy Butlin was the first person to introduce dodgems to the UK? That's right-fun is in our DNA! For nearly 90 years, we've been delighting guests with unforgettable experiences. Ask any of our team members, past or present, and they'll tell you that one of the best things about working at Butlin's is our vibrant culture. As The Home of Entertainment, we go above and beyond to provide our guests with an 'Altogether More Entertaining and Fun Break', whether it's action-packed family holidays or adult-only Big Weekenders. If you're looking for a role where you can Create Smiles, aren't afraid to Get Stuck In, and where the team genuinely Care For Each Other, we think you’ll fit right in!