Team Member (Manchester Airport)

Pasta Evangelists; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Team Member to join their vibrant team at Manchester Airport. In this role, you will play a crucial part in delivering exceptional customer service to travelers while ensuring the cleanliness and efficiency of the site. Your responsibilities will include taking orders, preparing food and beverages, and processing transactions accurately. If you thrive in a fast-paced environment and have a passion for food, this opportunity offers a dynamic workplace with perks like team socials and free products. Join a team that values collaboration and excellence in service!

Benefits

Competitive salary

Duty free discounts

Regular team socials

Free Pasta Evangelists products

Referral bonus Scheme

Cycle to work scheme

28 days of paid annual leave

Qualifications

• Ability to provide friendly and attentive customer service.
• Understanding of food safety principles and adherence to protocols.

Responsibilities

• Deliver high-quality customer service and assist with menu inquiries.
• Maintain cleanliness and hygiene standards in food preparation areas.

Skills

Customer Service

Teamwork

Attention to Detail

Basic Maths Skills

Food Safety Principles

Tools

POS Systems

Job description

Department: Concessions

Location: Manchester Airport

Compensation: £12.00 / hour

Description

As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.

What you'll do at Pasta Evangelists:

• Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
• Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
• Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
• Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
• Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
• Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

Who you are:

• Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
• Able to undertake a criminal record check.
• Team-oriented person who is willing to support your colleagues to achieve common goals.
• Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
• Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
• Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
• Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
• Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
• Flexibility in hours, airport shifts can start at 3am.
• … A pasta lover!

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Duty free discounts excluding alcohol and cigarettes
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• 28 days of paid annual leave (bank holidays inclusive)