Team Member - KFC KFC · Southwaite

Moto; Carlisle; On-site; Full time

Job summary

A leading company is seeking enthusiastic Team Members to deliver exceptional customer service at their motorway services. You will be trained on the job, serving KFC's world-famous fried chicken and ensuring high standards of customer service. Competitive hourly rates, bonuses, and benefits are offered.

Benefits

£1,000 retention bonus

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities including funded qualifications

Weekly Pay

Qualifications

• Enthusiasm and willingness to learn.

Responsibilities

• Serving customers in a timely manner.
• Preparing food and refreshments.
• Providing exceptional customer service.
• Handling customer enquiries.
• Operating tills and processing orders.
• Maintaining standards around product quality and store cleanliness.

Job description

£12.30 per hour

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members:

• £1,000 retention bonus*
• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Serving customers in a timely manner
• Preparing food and refreshments
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins.

Apply today

*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.

*Please note internally this role is called Customer Service Assistant

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

INDLP