Team Member - KFC KFC · Hilton Park

Moto; Wolverhampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join an innovative team at a leading motorway service area, where your journey begins as you deliver exceptional customer service and prepare delicious meals. This part-time role offers flexible hours, competitive pay, and fantastic perks like a retention bonus and discounts at popular brands. With opportunities for growth and development, you'll be part of a dynamic environment that values your contribution. Whether you're starting your career or looking for a change, this position is perfect for enthusiastic individuals ready to make a difference in customer experiences.

Benefits

£1,000 retention bonus

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits (pension, sick pay)

Fabulous development opportunities

Weekly Pay

Qualifications

• Enthusiasm for customer service and willingness to learn.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve customers in a timely manner.
• Prepare food and refreshments.
• Handle customer enquiries and maintain product quality.

Skills

Customer Service

Teamwork

Communication

Job description

£12.30 per hour

Part Time

Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members:

• £1,000 retention bonus*
• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Serving customers in a timely manner
• Preparing food and refreshments
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins.

Apply today

*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.

*Please note internally this role is called Customer Service Assistant

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

INDNP