Team Member - KFC

Moto Hospitality; Gillingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is transforming the UK’s rest stop experience! As a Team Member, you will deliver exceptional customer service while serving KFC’s world-famous fried chicken. This role offers a supportive environment where no prior experience is necessary, as comprehensive training will be provided. Enjoy fantastic perks including a generous retention bonus, annual bonus scheme, and discounts at popular brands. If you are enthusiastic and ready to be part of an amazing team, this opportunity is perfect for you. Apply today and start your journey with us!

Benefits

£1,000 retention bonus

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals are welcome, no prior experience required.
• Willingness to learn and adapt to a fast-paced environment.

Responsibilities

• Serve customers in a timely manner and prepare food.
• Provide exceptional customer service and handle inquiries.
• Maintain product quality and store cleanliness.

Skills

Customer Service

Food Preparation

Cash Handling

Job description

£12.30 per hour - effective 30th March 2025

Address: Medway Services, M2 between Junction 4 and 5, Rainham, Gillingham ME8 8PQ

Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What We Offer Our Team Members

• £1,000 retention bonus*
• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What You Will Be Doing As a Team Member

• Serving customers in a timely manner
• Preparing food and refreshments
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Hourly rates of pay may differ for under 18’s.

Apply today

• Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).