Team Member - KFC

Moto Hospitality; Chester-le-Street; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality firm in the UK is seeking a Team Member for KFC to provide exceptional customer service and ensure a memorable experience. You will greet customers, process orders, and maintain high brand standards in a dynamic environment. The ideal candidate is friendly, adaptable, and enjoys working in a team. Flexible working arrangements are offered, making it easier to balance work and life.

Benefits

Up to 1 week’s discretionary bonus

Up to 60% colleague discount

Enhanced benefits including sick pay

Fantastic development opportunities

Weekly Pay

Qualifications

• Friendly and enthusiastic attitude.
• Ability to thrive in fast-paced environments.
• Strong communication skills.

Responsibilities

• Greet customers warmly.
• Process orders efficiently.
• Assemble KFC products accurately.
• Deliver brand standards consistently.
• Resolve customer challenges.

Skills

Customer service

Adaptability

Teamwork

Job description

Overview

Team Member - £12.40 per hour

Shifts: between 6am and midnight, 15 Hours per week

Address: Washington Services, A1(M) Junction 64, Portobello, Birtley, County Durham DH3 2SJ

Are you ready to be our next KFC Team Member?

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Team Member

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of KFC products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we’re looking for in you

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Disclaimers

• Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP