Team Member - Greggs

www.findapprenticeship.service.gov.uk - Jobboard; Wolverhampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A national motorway services provider in Wolverhampton is seeking a Customer Service Assistant to join their team. Responsibilities include food preparation, maintaining stock levels, and providing exceptional customer service. No experience is necessary, as training will be provided. The role offers a competitive hourly rate, benefits, and opportunities for development. Ideal for enthusiastic individuals looking to be part of a supportive team.

Benefits

Annual bonus scheme

Colleague discounts

Enhanced benefits including pension

Development opportunities

Weekly pay

Qualifications

• Enthusiastic and willing to learn.
• Good communication skills.
• Must be flexible with working hours.

Responsibilities

• Maintain stock levels by replenishing displays and fridges.
• Prepare a range of fresh food items.
• Provide exceptional customer service.

Skills

Customer service skills

Teamwork

Ability to work under pressure

Job description

FIXED TERM CONTRACT UNTIL JANUARY 2026

£12.35 per hour - 16 Hours per week

Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
• Ensuring all products are of high standard and kept well stocked for peak periods
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins.

Apply today.

*Please note internally this role is called Customer Service Assistant.*

Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Luca.